Very good service!
Very good service!
By Yerbol O.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
216 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mens Designer Shoes and Accessories
Pelleline (pelleline.com) has 216 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
216 approved reviews, newest moderated first
Very good service!
By Yerbol O.
The shipping was made 4days after the order, UPS was accurate and fast. But the shipping fee was too much expensive (around $98). I finally got the shoes exactly after 1 week. Thanks!
By Elisa
Excellent service
By USA fan of Northhampton S.
I received the wrong size shoes. The company immediately took care of it by sending me the correct size and a return label to send back to the store. If not for that small mix-up, the rating would be 5 stars. The representative, Paul, was excellent!
By C T.
I ordered size 12 and received size 11. I still haven't gotten the return label to send them back. Instead I received an email listing a totally different shoe in size 12. I want to send these back for a refund or send me these shoes in size 12
By Rhodell C.
Response from Pelleline· Jun 9, 2022
Dear Valued customer , As we explained in our emails the shoe you received was a size 11UK, 12 Us as you ordered, because it was a clearance shoe no other sizes available , we recommended different shoes for replacement or returning the shoes for refund, you haven't returned the shoes yet, until then we can not issue any refund
It is my first time that I buy in this store, the shipping was fast because they charge you 15 dollars without an option, the shoes arrived in the original box but very damaged, and the shoes were the ones that they had on display, so it has some small details, even so I'm keeping them because they are final sale not to mention that the prices are a bit high and the site does not have several photos of each item which is not good
By Erick O.
Very quick service and the Alden boots fit perfectly. Thank you
By Raymond E.
Product and service was fantastic
By Eric D.