Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
338 reviews
PelipostSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pelipost is the leading Photos-to-Prison App®, dedicated to helping families stay connected with their loved ones in correctional facilities across the USA. Our easy-to-use app allows you to upload your favorite photos, which we print and ship directly to the prison or jail. With over 20 million photos delivered, we’re trusted by families nationwide for our reliable service and unmatched expertise in correctional mail delivery.Founded by a family who personally experienced the challenges of staying connected during incarceration, Pelipost understands the importance of sending love through photos. We prioritize secure delivery, high-quality prints, and customer satisfaction, ensuring your photos reach your loved one quickly and safely.Whether it’s a birthday, holiday, or just because, Pelipost makes it simple to share life’s special moments with those who matter most. Start sending photos today with Pelipost—the app that turns pictures into priceless connections. Download now on iOS and Android.
Pelipost (pelipost.com) has 338 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
338 approved reviews, newest moderated first
The app is easy to use and the service is quick and reliable. Cannot ask for anything more.
By Dani
Response from Pelipost· Jul 25, 2022
Thank you so much for sharing your review, Dani! Our goal is to make sending photos to your loved one as easy as possible. We strive to make each customer’s experience with our app Peli-tastic! Thank you for choosing Pelipost. ^CM
These guys are on point with every contact! This app makes it super easy to send loved ones pictures and is affordable enough to send them weekly! Half the price of other similar apps. Highly recommend!
By Cindy B.
Response from Pelipost· Jul 18, 2022
Thank you so much for your kind review, Cindy! We are so glad you're enjoying using the Pelipost app. We couldn't be us without customers like you! ^CM
It was a pleasure to work with this company and its web site. I needed to send photos to my Grandson and this company provided the most professional and most easily managed web site of the several others who offer the same service. I had a question, asked it on-line and had a comprehensive answer with 8 minutes. This is the premier web site for this service and it was a pleasure to become one of their customers. J. P. Miller
By J. P.
Response from Pelipost· Jul 1, 2022
We are so happy to hear about your experience! Our goal is to make sending photos to your loved one as easy as possible. We strive to provide Peli-tastic Customer Support! Thank you so much for choosing Pelipost!
I had sent my son pics when he got transferred only to find out he got sent bk to his original location the next day I contacted Pelipost and witching two hours they helped get my shipment fixed and to the right location of my son. Really recommend using this app to send pictures to your loved ones who are currently incarcerated.
By Dee T.
Response from Pelipost· Jun 16, 2022
We are so happy to hear that your issue was taken care of in a timely manner. Our Pelipost Support Team strives to make sure that all of our users have a "Peli-rific" experience! If you have any questions or concerns don't hesitate to reach out to [email protected]
How can I pay using cash apo?
By Jaque M.
Since recent update pelipost takes longer to deliver. Unless going back to old version. I wouldn’t recommend
By Jovanna L.
Hi I just wanted to notify the manager of Ms. Che'ila H that she is absolutely a great, professional, kind, persistent representative. I needed my photos modified as my boyfriend did not receive them and she responded to my email right away and pursued to take action. Definitely happy with the best customer service I am receiving from her. Thank you kindly.
By Tresure
I was promised quick delivery with 3 days however it’s been 24 hours and my photos aren’t even printed. Becky doesn’t even respond to my queries as to why my photos aren’t printed yet. I will recommend to send photos yourself than use this app their communication is horrible. If I don’t get a response today I’m cancelling my order. I do not recommend.
By Kayla M.
Response from Pelipost· Jul 22, 2021
Hello, Thank you for reaching out to us. Our goal is to make sure everyone has a 5-star customer experience. Please reach out to your Customer Support so we may look into your order issues. I have provided the link down below. https://pelipost.zendesk.com/hc/en-us/requests/new
