Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
845 reviews
PELEGONSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our vision is to create a world where mobility is not a limitation for anyone, regardless of age or ability. We believe that everyone deserves the freedom to move and explore their surroundings freely.
PELEGON (pelegon.com) has 845 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
845 approved reviews, newest moderated first
I now can go to bathroom without worrying of not being able to sit without drooping. I can now sit comfortably
By Steven S.
Response from PELEGON· Oct 31, 2025
Thank you so much for sharing your experience! We’re truly glad to hear that our product has made using the bathroom more comfortable and worry-free for you. Your comfort and safety mean a lot to us. Wishing you continued ease and confidence each day!
Great product, which is signifantly sturdier than similar items in chain pharmacy stores. Superb communication, customer service, and prompt shipping.
By Kevin W.
Response from PELEGON· Oct 28, 2025
Thank you for your kind review and for choosing Pelegon! We’re happy to know you’re satisfied with our product and service. If you ever need any assistance, please feel free to reach out.
The swivel sliding bathtub seat is perfect. Can't use a regular tub transfer seat so having the ability to swivel the seat and slide is wonderful. Easy to put together and sturdy. If you have a hard time adjusting your body and moving this seat works well.
By Janna T.
Response from PELEGON· Oct 28, 2025
Thank you for your wonderful review and for choosing Pelegon! We’re so pleased to hear that the Swivel Sliding Bathtub Seat fits your needs and makes bathing more comfortable and convenient. If you need any help or assistance in the future, please don’t hesitate to reach out.
Just started using. Recovering from broken pelvis. So far it seems fine
By Delores M.
Response from PELEGON· Oct 27, 2025
Thank you for taking the time to share your feedback. We’re pleased to hear that the Rollator Walker is working well for you. Thank you for trusting Pelegon!
Quite easy to make the online purchase and the delivery was on time. Great safety product for a person that needs help in the shower.
By Alex L.
Response from PELEGON· Oct 26, 2025
Thank you for your kind review! We’re glad to hear your order arrived on time and that the product is helping make your shower safer. Your feedback means a lot to us, and we’re happy it’s providing the support you needed.
Great high quality product. Efficient Shipping and great packaging. So easy to assemble. Encouraged to now buy as a gift for in-laws.
By customer
Response from PELEGON· Oct 25, 2025
Thank you for your kind review! We’re delighted to hear you’re pleased with the quality, packaging, and ease of assembly. It’s wonderful to know the product met your expectations and that you’d consider it as a gift — we truly appreciate your support!
Very helpful! Super easy, good fit and stays cold for at least 20 minutes!
By Shaun J.
Response from PELEGON· Oct 24, 2025
Thank you for your thoughtful review! We’re so glad to hear it’s been helpful, easy to use, and provides the cooling relief you need. Knowing it fits well and stays cold for a good amount of time means a lot to us—your feedback helps us continue creating products that truly make a difference in comfort and recovery. Thank you for choosing Pelegon!
The rollator we received was missing the two back rest screws needed to secure the back rest into a safe and position. Therefore, the back rest can slide up and off and cause one to fall backwards while sitting, making it unsafe to use to sit and rest while walking. Other than missing these two small screws, the overall rollator quality, design and appearance are fantastic. Stable and easy to maneuver through tights spaces inside the house and for longer walks outside on terraces and sidewalks. Lightweight aluminum frame folds with one pull on an handle to put the rollator in the car. Comfortable handle grips with well positioned handle grip wheel lock controls are safe and easy to use. Brake cables run inside the frame, so there’s no worry about the cable catching on furniture or clothing while maneuvering. And it looks more like high end mountain bike than it does an old fashioned walker. The image of an old folks’ walker or shopping cart style rollator is the cause of hesitation by many seniors to even consider getting and using a walking aid. Pelegon’s rollator came as a pleasant surprise. We considered several other brands, including Drive, byAcre, and Comodita. All produce terrific rollators, many far more expensive than Pelegon. However, after comparing specifications, materials, design, and appearance, it was clear to us that Pelegon provided a superior product and at a greatly reduced cost. Packing mistakes happen and Pelegon went above and beyond to address the situation. Pelegon offered to overnight ship a replacement or to issue a full refund, whichever we preferred. This is the second Pelegon product we’ve purchased recently and there were no problems with the other product. I would recommend this rollator without hesitation, both for the quality of the product and for the responsiveness of the company and people who stand behind it.
By Private
Response from PELEGON· Oct 24, 2025
Thank you for sharing your feedback, and we sincerely apologize for the inconvenience with the missing screws and the delay in receiving them. We understand how essential it is to have a safe and fully functional rollator, especially when mobility and independence are involved. Our team has already reached out to you directly to resolve this and ensure the missing parts arrive as quickly as possible. We truly appreciate your positive comments about the rollator’s quality and design, and we’re committed to making things right and restoring your confidence in Pelegon.
