Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
845 reviews
PELEGONSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our vision is to create a world where mobility is not a limitation for anyone, regardless of age or ability. We believe that everyone deserves the freedom to move and explore their surroundings freely.
PELEGON (pelegon.com) has 845 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
845 approved reviews, newest moderated first
so far everything is working the way I want it
By Annette A.
Response from PELEGON· Nov 25, 2025
Thank you for your great review! We’re glad to hear that your Toilet Safety Rail is working just the way you want it. It’s wonderful to know that you’re satisfied with your purchase. Thank you for trusting Pelegon — we truly appreciate your feedback and support!
This cold wrap does what it says. The wrap has 3 cold packs, one for your knee and two for the sides of your knee, that keep your knee good and cold. This product is great!
By Grand Canyon C.
Response from PELEGON· Nov 24, 2025
Thank you so much for your wonderful review! We're thrilled to hear that the Knee Ice Pack Wrap is working well for you and keeping your knee comfortably cold. It's great to know the design with the three cold packs is giving you the relief you need. We truly appreciate your feedback and support!
The Toilet Safety Rail was easy to assemble, use and is very sturdy
By Rose W.
Response from PELEGON· Nov 23, 2025
Thank you so much for your kind review! We’re thrilled to hear that the Toilet Safety Rail was easy to assemble and sturdy for your use. Thank you for trusting Pelegon — your feedback means a lot to us!
Packaged beautifully On time Went together with ease Answered my question on the phone My husband loves it!
By Deborah
Response from PELEGON· Nov 22, 2025
Thank you so much for your wonderful review! We’re thrilled to hear that your Rollator Walker arrived on time, was easy to assemble, and that our team was able to assist you with your question. Knowing your husband loves it truly makes our day! If you ever need anything else, we’re always here to help. Enjoy the new freedom and comfort it brings!
I had a problem installing the legs of my bench seat. They were backwards and ended up falling apart in the bath. Started over with leg installation and got it snapped in correctly.
By Betty jo C.
Response from PELEGON· Nov 18, 2025
Thank you for sharing your experience with us. We’re sorry to hear you had trouble installing the legs of your bench seat and that it came apart during use. We appreciate your perseverance in reinstalling the legs and getting it properly assembled. Your feedback is valuable, as it helps us improve our products and instructions. If you have any additional questions or need further assistance, please don’t hesitate to reach out. We’re here to help ensure your satisfaction. Thank you for trusting Pelegon!
Ok I like it’s lighter than the one I have but the basket on front keeps falling off. That’s important to me it's a must have, the brakes are good. I give it 3 stars.
By Claudia E.
Response from PELEGON· Nov 18, 2025
Thank you for taking the time to share your feedback. We’re pleased to know you like the lightweight design and dependable brakes on the Rollator Walker. We regret to hear about the issue with the basket and understand how important this feature is for you. Your comments are important to us, and we will pass them along to our product team to help us improve. If you need assistance with securing the basket or have any additional concerns, please do not hesitate to contact our customer service team. We are committed to helping you make the most of your Rollator Walker. Thank you for choosing Pelegon!
We ordered this without any problems and It came to me earlier than you said it would. It works perfectly and I am very happy with it.
By Sandra O.
Response from PELEGON· Nov 16, 2025
Thank you for your kind feedback! We’re delighted to hear that your order arrived ahead of schedule and is working perfectly. Your satisfaction means a lot to us. Thank you for trusting Pelegon!
I thought I was ordering on the link to Amazon Prime but was routed to the SHOP site. Paid $9.99 for shipping. Item was delivered next day though so that worked out.
By Thomas
Response from PELEGON· Nov 14, 2025
Thank you for your feedback! We’re glad to hear that your item was delivered quickly, even with the shipping charge. We apologize for any confusion with the ordering link and appreciate your understanding. Thank you for trusting Pelegon!
