Good customer care
Good customer care. I had a few questions after buying and they were very helpful.
By marcus
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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10 reviews
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Pectus Solutions engineer high-quality, medical-grade Vacuum Bell devices for Pectus Excavatum treatment.Our Vacuum Bells are made exclusively with the highest grade medical parts from UK and USA suppliers.
Pectus Solutions (pectus-solutions.com) has 10 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 7 reviews with 5 stars · Clear filters
Good customer care. I had a few questions after buying and they were very helpful.
By marcus
Best vacuum bell company hands down. Had a pleasant experience with Chris for sizing and initial consultation. Recommended me the best size for my chest (standard) and the device arrived quickly. The vacuum bell itself exceeded my expectations for the price, as it's better quality than the official Klobe vacuum bell which i had before. With the Klobe bell, the pump needs to be removed and plugged up with a rubber plug to stop it leaking and falling off. These bells have built-in valves in the pump that stop any loss of suction which makes it much more user-friendly and pleasant to put on every day. Overall, i'm very happy and would recommend them to everyone looking to order a pectus vacuum bell.
By Allen
I had a good experience with them. The vacuum bell we got is very high quality and has nice and soft silicone that is comfortable for our son to wear for over 2 hours per day. It stays on without needing to be re-pumped like his old one, and he is having excellent results so far. Highly recommend their service.
By anna M.
Highly recommend Pectus SOLUTIONS. Excellent customer service, professional staff that understand the topic of Pectus Excavatum. The vacuum bell they provided me came with full instructions and is of a quality much higher than that of the previous online company i bought from.
By James L.
Great quality and quick service!
By Scott
Good job @ Pectus Solutions team. I don't know their background, but the info they provide about the Vacuum Bell treatment has been really invaluable to me and the consult i had with Chris was in-depth and answered all of my questions.
By Daniel S.
Very impressed with the quality of the materials, fast shipping, comfortable to wear, powerful suction. I did not think such a thing could move bone honestly, but my chest is getting higher week by week. I think i can easily get fulled raised to the glass but i'm just easing in cautiously as recommended in the manual.
By Mark
Response from Pectus Solutions· Sep 20, 2025
Hi Mark, thank you for your feedback. Yes it is a good technique to ease in slowly with the pressure over a few weeks to maintain the firmness of the chest-wall.