Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
169 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pearl, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Pearl (pearl.com) has 169 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5 reviews with 1 star · Clear filters
These people send the bill late so that when you mail it it woman’s it on time so they can charge are in etc fee and interest Beware!!!!!!!! Better find another internet company
By Larry T.
Response from Pearl· Feb 17, 2026
Hello Larry, We understand your concern and are happy to look into it. We will contact you privately for additional details. Regards, Aiah, JustAnswer Customer Care [email protected] or 1-800-805-5962
Gratis oogmeting bij Pearl...is niet gratis, het kost 20 euro, enkel als je een bril koopt en wat nog erger is, je krijgt de oogmeting niet mee...dit blijft bij hun...dus compleet nutteloos. I have payed 20 euro but they refused to give me the eye measurements....this is only available if I buy .... scammer shop in Dilbeek Belgium
By Van Poelvoorde M.
Response from Pearl· Oct 9, 2025
Hallo Van, Bedankt voor uw bericht. Onze excuses voor het ongemak en de verwarring. Hoewel wij uw taal niet spreken (ondersteunde talen zijn Engels, Frans, Duits, Japans en Spaans), kunnen wij DeepL (https://www.deepl.com/translator) gebruiken om met elkaar te communiceren. We zouden deze kwestie graag onderzoeken. We nemen privé contact met u op voor meer informatie. ----------------------------------------------------------- Hello Van, Thank you for your note, and I apologize for any inconvenience or confusion. Although we do not speak your language (supported languages are English, French, German, Japanese, and Spanish), we can use DeepL (https://www.deepl.com/translator) to communicate with each other. We would love the opportunity to investigate this matter. We will contact you privately for more information. Regards, Aiah JustAnswer Customer Care [email protected] or 1-800-805-5962
There was no sharing of information regarding the charge structure at any point during our interaction. I tipped the technicians I spoke to, and was grateful for their assistance but at the end of the day, the credit card information i shared to tip was used in a manner i did not authorize. To see an unexpected charge when reviewing your statement reflects poorly on how they practice business. I wish i could choose 0 stars,
By Michaela S.
Response from Pearl· Aug 5, 2025
Hello Michaela, We're eager to address your concern. Please reply to our private message so we can locate your account to assist you. Regards, Bella JustAnswer Customer Care [email protected] or 1-800-805-5962
The agent was not helpful at all
By Pearl.com C.
Response from Pearl· Aug 20, 2023
Hello, I apologize for the frustration. I see that you have a few questions posted where an Expert has responded to you: https://www.justanswer.com/Medical/ms6gi-tsh-6-73-t3-2-5-t4-0-9-kind-diet.html https://www.justanswer.com/Endocrinology/ms68l-second-opinion-tsh-6-73-t3-2-5-t4-0-9-kind.html https://www.justanswer.com/Endocrinology/ms62v-tsh-6-73-t3-2-5-t4-0-9-kind-diet.html If you need further assistance, would you please reach out through my contact information? Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962 ext.35
The doctor was very helpful and his suggestion and diagnosis about our pet's illness was excellent. We visited our regular vet on Monday and we all agreed it was time for our pet to be put down. We are sad; but, we didn't want him to suffer any more. He had. Cushings for 3 years
By Cheryl C.
Response from Pearl· Mar 16, 2022
Hello, Thank you for contacting JustAnswer. I am very sorry to learn of your loss. Our thoughts and prayers go out to you and your loved ones. We strive to give customers a great experience on our site so please let us know what else we can do for you. Best regards, JustAnswer Customer Care Team [email protected]
