Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
169 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pearl, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Pearl (pearl.com) has 169 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 154 reviews with 5 stars · Clear filters
We had an emergency veterinary issue with our dog. We received prompt, detailed and reassuring advice from the doctor that responded to our inquiry. The doctor was knowledgeable and empathetic. Fortunately, it all worked out well for us and our pet. Thank you.
By Pearl.com C.
Great Service! Loved that they used my dogs name. Very helpful and reassuring!
By T M.
Tonya had a great deal of patience while I struggled to send pictures of my item. Need another copy of appraisal please!
By Adrienne G.
Response from Pearl· Jun 9, 2022
Hello Adrienne, Thanks for the feedback you have provided. We're glad that you had a good experience with Tonya. It looks like you were able to receive another copy of the appraisal, is that right? You can visit your question page any time you need to by either logging in and going to http://www.justanswer.com/my-questions.aspx or by using the mobile app on your phone. Need more help? You can call us directly using this phone number, 800-805-5962, or send us an email at [email protected] Best regards, Meg at JustAnswer Customer Care
Very good medical advice Thank you
By Gloria B.
I had a question concerning my GI issues and a GI doctor was able to answer me in 10 minutes. It was amazing and really helped me!
By Holly A.
The service was great. The Dr was very helpful and time sensitive. Fortunately, I didn't have to seek any further services. My dog was up and active after some Pedialyte and rest. Thank you
By Walda J.
What a fantastic service. Initially Dr Porter advised treatment., then Dr Noel Berger took on the case. What impressed me most was the continual follow up. Whilst I really like and trust my usual vet, follow-up is not a strong point. I would recommend this service to anyone.
By Robyn S.
I had an extremely unusual question about laws in South Carolina and a Lawyer responded to me within 2 minutes. I was even able to speak with him over the phone and he sent me several links to my email to better help me understand the particular laws I was asking about. Also he send me a like for someone that is trying to fight the same battle as me so that we could try and link forces! I would definitely use this again!!!
By Pearl.com C.
