Communication is not good
I have not received my shipping information. No one returns my email and the phone line is always busy. I am not sure I am even getting a product at this point and I have a down machine.
By Steven B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
9 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PeakSauna, our name speaks for itself. We specialize in saunas and pride ourselves on our extensive selection. With our complimentary customization service, the possibilities are endless, allowing you to choose from millions of sauna options and configurations.
Peaksauna (peaksauna.com) has 9 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
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I have not received my shipping information. No one returns my email and the phone line is always busy. I am not sure I am even getting a product at this point and I have a down machine.
By Steven B.