Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
64 reviews
Peak Primal WellnessSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Peak Primal Wellness is here to be your trusted partner on the journey to optimal health.We believe that living well unlocks your body’s full potential. That’s why we’re dedicated to giving you the tools, knowledge, and support you need to embrace a healthier, happier lifestyle—one that feels sustainable and empowering every step of the way.Peak Primal Wellness is unique in the way we do business. We aren't here to get the sale and then pretend you don't exist like many of our competitors. We are here to help you. Whether thats with making sure you have help with installing one of the products we sell you, or returning an expensive product that may have malfunctioned. We answer the phone every. single. time. Never an AI chatbot you can guarantee when you call you are always talking to a real human being that's gone through training to insure your success.
Peak Primal Wellness (peakprimalwellness.com) has 64 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 61 reviews with 5 stars · Clear filters
Cole was super helpful, proactive and communicative in helping me through a warranty claim based on a cracked piece in a sauna I purchased through Peak Primal. His helpfulness turned an unfortunate situation into a much more positive one by securing a replacement part plus a credit for the trouble I experienced. He was friendly clear and supportive throughout.
By Ben S.
Great quality overall! Initially, I thought about buying the cheaper Chinese made sauna online however, I’m 100% satisfied with my purchase from Peak Primal Wellness. The wood is actually sourced from Estonia and you can tell the quality of the wood! 100% recommended it. Next time I think I would go for the 4-6 person sauna from these guys.
By Arafat A.
Had a good and pleasant experience, ordering elements for my sauna heater!
By Pacific Prime Properties L.
Just a shout out to Joyce and Cole. Joyce answered all my needs and was quick to reply. I had a question about the paint peeling on my Harvia M3 and her and Cole contacted the Harvia company to bring this to their attention and actually Cole tried twice to get a remedy for the problem. Very dedicated employee's. Thanks Joyce and Cole. Jim Will
By James W.
I had an issue with a faulty part and Cole from the Peak Primal Wellness team was so accommodating and made sure my issue was resolved with a new piece of equipment in a timely manner. I am more than pleased with the service I received.
By Robbie O.
I bought a Stepr Treadsled that replaced my traditional treadmill. It has been a great change. The customer service and the deal I got was great. The Stepr Treadsled is a much better workout with the ability to run and push forward or backward. I get a more intense 30 minute workout then I did with my old treadmill
By John A.
Ordered the Harvia Pc110E and WIFI controller. Shopped around and they offered the best price. Joyce and Chris were a pleasure to deal with. Great customer service. Order placed right away and fast shipping. Highly recommend.
By Michael
Joyce was extremely helpful in making my purchase of a Sauna Heater. She always responded back to my questions.
By Corey
