Excellent customer service
Excellent customer service! Quick to respond to any questions and happy with the product ordered!
By Nicole
Monday, November 2, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
64 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Peak Primal Wellness is here to be your trusted partner on the journey to optimal health.We believe that living well unlocks your body’s full potential. That’s why we’re dedicated to giving you the tools, knowledge, and support you need to embrace a healthier, happier lifestyle—one that feels sustainable and empowering every step of the way.Peak Primal Wellness is unique in the way we do business. We aren't here to get the sale and then pretend you don't exist like many of our competitors. We are here to help you. Whether thats with making sure you have help with installing one of the products we sell you, or returning an expensive product that may have malfunctioned. We answer the phone every. single. time. Never an AI chatbot you can guarantee when you call you are always talking to a real human being that's gone through training to insure your success.
Peak Primal Wellness (peakprimalwellness.com) has 64 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
64 approved reviews, newest moderated first
Excellent customer service! Quick to respond to any questions and happy with the product ordered!
By Nicole
Kari gave amazing customer service. Great service and product
By Erin G.
The product is well built and effective. But as importantly, the customer service is outstanding. Kari followed up to make sure all was ok as there was a minor delivery issue (due to the carrier not Peak Primal). Above and beyond, which I really appreciated. Highly recommend sourcing with this company.
By Roger Van A.
From beginning to end, the experience with Peak Primal Wellness, Cole, has been outstanding! The follow up at every stage from ordering, delivery, and making sure we were happy after running our Finnmark FD-2 Sauna for a week. Highly recommend Peak Primal Wellness and Finnmark FD-2.
By Glen W.
Amazing after sales service. Prompt and detailed followup. Couldn't be happier.
By Nguyen D.
The staff are available throughout the experience. They had knowledge with the three treatments. The space is extremely clean! They were not pushy about buying anything, they just wanted the visitors to have a great experience! I would definitely recommend to give it a try.
By Natalie R.
Cole and Kari did a great job checking in. The shipper did not do the greatest job handling the crate, so we were a little nervous about damage. Overall, everything was great and assembly was pretty good. We're enjoying is multiple times per week! Great system and great support from Peak Primal.
By Michael D.
Cole was very helpful. Shipping was a little delayed, but they were very transparent and upfront about what was going on. Very positive experience.
By Ryan