Key code invalid....got several from…
Key code invalid....got several from chat support none worked
By Randall W.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
534 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer software and electronic equipment as well sales accompanied by guaranteed full supportt in any case, we answer each question.
Pcmasters Shop (pcmasters-shop.com) has 534 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
534 approved reviews, newest moderated first
Key code invalid....got several from chat support none worked
By Randall W.
The technicians did an astounding job of trying to get the OS windows 10 installed on my computer. I give them a ten. Unfortunately they could not get it installed they worked about 6 hrs. But the fact that they could not find a solution is why it is a 1 star for failure to solve the problem The website indicates that if a solution cannot be found then a refund will be given. I expect a full refund but another customer indicated they take 20% off and she is still waiting for the refund. Is this false advertising?
By JEAN F.
I previously gave it 1 star because the first key did not work. Support was good and relatively quick. The second key I was issued worked fine. I would give 5 stars except for the first key not working.
By Brian L.
I had some issues following the download. PcMasters was quick with a response and able to guide me.
By Ma
Great customer services! Resolve the problem right on the spot. Thank you!
By Evangeline C.
Process was simple and I was able to get what I needed at a reasonable price.
By JAdams
worked great
By Gary T.
the product key won't work. tried uninstalling & reinstalling 5 or 6 times
By LONNIE L.