PBFY PackagingReviews of pbfy.com

Response from PBFY Packaging· Jan 13, 2016

Thank you for giving us another opportunity to get it right Suzan! We’re committed to giving our customers a great customer service experience. If something is wrong, we do our best to make it right.

Response from PBFY Packaging· Jan 13, 2016

Thank you so much for the review, Jana. Your comments help us to improve our service and follow up with our customers (maybe a little too much!). We would rather over-deliver than under-deliver to all our customers, but thank you for your feedback!

Response from PBFY Packaging· Jan 13, 2016

Hi Rory! So glad you’ve found the perfect bag for your products. We wish you success in your new business venture and hope you’ll need another thousand bags! We look forward to serving you.

Response from PBFY Packaging· Jan 13, 2016

Thanks for the review Virginia! Our sales and marketing staff are committed to building a lasting relationship with all our customers. We want you to have an amazing PBFY experience. We’ll look forward to receiving your order when you decide on the right bag.

Response from PBFY Packaging· Jul 22, 2015

Thanks Nick! We're glad to be one of your suppliers and we hope in the future, to be your only supplier of high quality coffee bags! Next time we're in Richmond, VA, we'd love to stop by for some of your delicious coffee!

Response from PBFY Packaging· Jun 26, 2015

Thank you Matthew! This is unacceptable on our part and we deeply apologize. Your rep will be calling to send you replacement bags. If this ever happens again, please call us toll free at 1-877-224-7496. We are here to help you succeed and we greatly appreciate your business and continued relationship.