Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
108 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PBFY Packaging is a manufacturer and distributor of flexible packaging bags, coffee packaging bags, food packaging bags, pouches, films, custom printed labels and many other products. We have helped over 60,000 customers package their goods. We have experienced representatives to answer all of your packaging questions. The markets we serve include coffee, tea, specialty and natural foods, agricultural, pharmaceutical, pet foods, retail and many more. Please visit our website to purchase our products securely online or contact us if you have any questions. We are here to help you succeed!
PBFY Packaging (pbfy.com) has 108 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 84 reviews with 5 stars · Clear filters
I've been doing business with PBFY for several years and have found them to be top notch...great product, customer service, shipping and pricing.
By Gerald
Response from PBFY Packaging· Apr 7, 2015
Thank you for being a dedicated customer, Gerald! We appreciate your business and continued relationship.
I received your sample bags quickly and they are of great quality. When I need to order bags I will be sure to use order from you.
By Alicia
Response from PBFY Packaging· Apr 7, 2015
Thanks Alicia! Hope to have you as a customer soon. Let us know if you need any more samples to make a decision.
I've been buying my bags from PBFY for quite a while now and they're products and prices are good. The company is very responsive. Fast order fulfillment too
By SV
Response from PBFY Packaging· Apr 4, 2015
Thank you so much for your review! We're happy that you are part of the PBFY family.
My representative Betty-Lee is always there to answer all questions. She calls periodically to check on my inventory and is always pleasant and cheery. Very happy with the product too!!
By Peter
Response from PBFY Packaging· Apr 4, 2015
Thanks Peter! It makes us smile when we receive positive feedback for our reps! They rock!
Thank you for great service!
By Sayan
Response from PBFY Packaging· Apr 3, 2015
You're welcome Sayan! We appreciate you taking the time to leave a review. Let us know if there's anything you need.
This is the place. I got great customer service with all my questions and needs met. The quality of service and product it top notch. Highly recommended.
By Charlie
Response from PBFY Packaging· Apr 3, 2015
Hey Charlie! Thanks so much for the review and for being a great customer. Let's get your coffee global!
The pouch we purchased was just the right size and has just the right look. Good price and excellent customer service too.
By John
Response from PBFY Packaging· Apr 3, 2015
Thanks John! So glad to hear you are happy with our pouches. Your crêpe mix is AMAZING!
The quality and price of their products are the best and the service I receive from Joy is why I will continue to deal with PBFY
By Tj
Response from PBFY Packaging· Apr 3, 2015
Awesome TJ! It's great knowing that you think we are the BEST, which we strive to be everyday.
