Increible experiencia de servicio!
Increible experiencia de servicio!
By José E.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
261 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Moon's mission is to provide frictionless financial services that free your crypto.Purchase Moon Visa® Prepaid Cards with Bitcoin, stablecoins, and other cryptocurrencies. Pay at millions of online merchants with secure virtual cards.
Pay with Moon (paywithmoon.com) has 261 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
261 approved reviews, newest moderated first
Increible experiencia de servicio!
By José E.
: URGENT: Stuck Funds, Non-Responsive Support, Legal Action May Follow Dear Moon Team, I have initiated two USDT (TRC20) transfers from Binance to my Moon account on July 29 and July 31, 2025, each for $10. Both amounts were successfully debited and confirmed on-chain, yet they remain marked as “incomplete” on your platform. The “Request Credit” and “Complete Payment” options do not function, and after several days, I have received no response to my support requests. This constitutes a serious breach of trust and could be considered financial misconduct. If my funds are not credited or refunded within 72 hours, I will be forced to file complaints with the following authorities: Federal Trade Commission (FTC) Better Business Bureau (BBB) Consumer Financial Protection Bureau (CFPB) State Attorney General’s Office Additionally, I will escalate the issue publicly through online crypto communities and social media. I expect a full resolution immediately. Sincerely, A Very Disappointed Customer
By دار العسل الحر ا.
This is a spam site. It may make one or two successful transactions for you, but it will definitely block your money once under various pretexts. This site has no reliable support and is in beta with a staff of 4 people. I suggest you do not use this site at all, as your money will be gone one day.
By mohamad sobhan B.
They can flag any crypto transaction as suspicious and require identification. I performed several transactions just fine, but after a while they flagged my account as suspicious due to source of funds (my BTC was legit and I am in no way interacting with anything illegal). Luckily I only lost $15 that way.
By no N.
I have been using this to pay for subscriptions, in total I have put maybe 60$ in the first few days. They locked my account when i tried to pay my subscription again, the exact same company i paid last time, and the same amount, and my depo has come from the same btc address SCAM SCAM SCAM, there is nothing suspicious at all
By jermaine
Hi They blocked my balance and noticed to verify my account i have do ot but no support team answer any mail.
By Arash Z.
Best crypto prepaid card service I've tried so far. Very low decline rates and zero fees on the non-reloadable cards. Helpful support.
By Shruc
The best virtual crypto card. Have been using it for years without any issues.
By Enk