EH....
The website doesn't allow you to see what the glasses actually look like on a person. The return policy is garbage unless you pay extra.
By David H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 58 reviews with 3 stars · Clear filters
The website doesn't allow you to see what the glasses actually look like on a person. The return policy is garbage unless you pay extra.
By David H.
Glasses were darker than expected and vision was not clear. I have retuned them for replacement. The return shipping was paid for by Payne. I am in the process of waiting for a new pair to be sent. I ordered 2 pair in my original purchase. But, with the dark lens problem I am going to try a different pair for the 2nd pair replacement.
By Jim S.