I was doubtful
I was doubtful, but very impressed when my glasses arrived! Loved the selection and the ability to to “try on” frames.
By Glenn
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 2,048 reviews with 5 stars · Clear filters
I was doubtful, but very impressed when my glasses arrived! Loved the selection and the ability to to “try on” frames.
By Glenn
The selection of frames was good. Friendly user interface.
By Jay
I have been doing business for over 15 years and will continue to do so. Great frames and service.
By gayle
Excelente servicio
By Rosalyn H.
I like how Payne stands behind every thing the sell, even if it was your fault you had a problem, always supportive and ready to help.
By Mark S J.
Ease of entering my prescription and finding the style of glasses I liked.
By Matt
Fabulous style selection and return policy
By Melody K.
great selection easy to put in rx great prices
By Mary M.