Website was hard to navigate all else…
Website was hard to navigate all else was fine.
By Ferrell J.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 136 reviews with 4 stars · Clear filters
Website was hard to navigate all else was fine.
By Ferrell J.
It was fairly user-friendly. Thanks!
By Eddy C.
It's very fast. And I'll enjoy the glasses and I've tested out the lenses and my lenses are always perfect to the order that I put in. Thank you!
By Valerie D.
Great! Very easy to submit prescription, select type of frames and preferred lens type.
By Evelyn D.
Simple order process, and got new sunglasses for less than $40
By James H.
It would be 5 stars but for the web page is too "busy" and way too many repetitive pop-ups making it harder to order and in general maneuver the webpage.
By Michael R.
Your pricing and options are a huge plus... I am not a fan of the constant "pop ups" though. If I "x" them down it would be nice if they weren't constantly popping back onto the page. =)
By Rennae
I could not print receipt, print page would not load properly
By Amber B.