Great selection and pricing and…
Great selection and pricing and reasonable shipping cst/time. I am on my third pair from Payne and am a very satisfied customer!
By Patricia G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 2,048 reviews with 5 stars · Clear filters
Great selection and pricing and reasonable shipping cst/time. I am on my third pair from Payne and am a very satisfied customer!
By Patricia G.
Great selection and price! It was so easy and allowed me the ability for options!
By Kristin B.
Great experience with Payne Glasses. Glasses are great quality and they arrived before the scheduled delivery date. I even had to change the prescription on the glasses after I ordered and they had great responsive customer service. I’ll definitely be ordering from them again!
By Derek
A friend told me about Payne's Glasses. I was skeptical of ordering glasses online. After looking at all the selections, I decided to try it. When I got my glasses I fell in love with Payne's Glasses. I did have to get an adjustment on my lens. Customer service was excellent. I received emails until I was totally satisfied with my glasses. I've recommended PG to my family and friends.
By Phyllis “Renee” A.
I had been breaking readers on a regular basis!!! Of course, they live on the top of my head. Your glasses don’t break even when they hit the floor! And they’re fashionable! I’m a fan and have told numerous friends about your company!!!
By Candy
This was our third time using Payne Glasses and our first getting a pair that was damaged. Payne was fantastic to work with and promptly replaced the pair with no hassle at all. Very impressed with the customer service! The glasses have been great and we plan to purchase from Payne again in the future!
By MKW
great glasses at a really good price
By Rosanne M.
I already responded to this survey. If you want me to write even more testimonials for your company, (which I like very much) you need to offer me some kind of compensation.
By Daniel P.