Time for a "New look"
I liked the try-on feature and the customer service was very helpful! Love my new glasses.
By Rosemary L.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 2,048 reviews with 5 stars · Clear filters
I liked the try-on feature and the customer service was very helpful! Love my new glasses.
By Rosemary L.
I love that there is no pressure!
By Michelle
Excellent value for the money. Customer service was responsive.
By David G.
You can virtual "try on" the glasses before you order! This is a + They are cheap and fast in delivery! Thank you Payne glasses!
By Me O.
Very simple to purchase for good quality
By Teri C.
Great prices. Quality frames and quick delivery love them!!!
By Cathy
Great customer service. I was helped and can truly say i am 100% satisfied
By Andromeda
This is the second pair of glasses I have bought from Payne Glasses and I love them. The prices are excellent, the quality is great and they make and ship them within the blink of an eye. I don't normally bother writing good reviews but so happy with my glasses I decided to take the time. Highly recommend!
By Melanie W.