Very reliable, durable
The glasses are always spot on and very nice and durable. I love using Payne and I tell so many people to use Payne. This is my 8th pair, I think, because I like variety and they are affordable, so why not? Thank you!
By Cathy
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 136 reviews with 4 stars · Clear filters
The glasses are always spot on and very nice and durable. I love using Payne and I tell so many people to use Payne. This is my 8th pair, I think, because I like variety and they are affordable, so why not? Thank you!
By Cathy
Good 👍 and as always I appreciate the service.
By Marcus H.
I’m hoping I ordered glasses that are clear when I’m indoors and not dark all the time. Just get shaded with bright light. The picture only shows dark on my copy of the order.
By Kathleen H.
I can take my time to make a decision and save favorites.
By Mary B. N.
Had trouble paying with debit card. Ended up paying with Amazon Pay
By Dale J.
My experience was good overall. The site was a little hard to read on my phone though.
By Julia M.
A little difficult to follow
By Kathy M.
Easy website and great price. Selection for saddle bridge glasses are limited.
By Amos