today 05/10/24 all went quickly and…
today 05/10/24 all went quickly and very good but it was unfortunatly that it did take long before all get sorted but glad it did and want to thank the team
By stephan
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
270 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Paymentwall Inc. is a global payments platform which services businesses in the SaaS, travel, and E-Commerce industries across 200 countries and territories. Paymentwall is best known for its wide range of 150 local payment options, which helps companies of all sizes enter into hard-to-reach markets.
Paymentwall (paymentwall.com) has 270 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
270 approved reviews, newest moderated first
today 05/10/24 all went quickly and very good but it was unfortunatly that it did take long before all get sorted but glad it did and want to thank the team
By stephan
I provided them with all of the information they needed to process my refund, and they took care of it with no issues. Would be glad to do business with them again.
By Artroom
Das Unternehmen weigert sich eine Zahlung über Paypal an den Empfänger weiter zu leiten, verlangt hierfür Kopien von Ausweisdokumenten. Wenn siw wenigstens die Zahlung stornieren würden, aber nicht einmal das.
By Michael N.
Response from Paymentwall· Sep 18, 2024
Hi Michael, We tried reaching out to you requesting further information to assist you better and investigate your PayPal concern, however, it was not successful. Can you contact us by opening a support ticket or emailing "[email protected]"? Thanks!
Paymentwall refuses to pay your money and keeps it withheld without reason, unserious company, a scam. Still waiting my payout...
By Stolen
Response from Paymentwall· Sep 3, 2024
Hi, We tried reaching out to get more details about your complaint but couldn’t connect. Could you please contact our Merchant Support team at [email protected] so we can assist you? Thanks!
Super fast simple, clear communication and a team doing exaclty what they say at a quick pace! Full marks±!
By Peter A.
Response from Paymentwall· Jul 25, 2024
Hi Peter, Thank you so much for your positive feedback! We strive to provide the best customer service, and we’re glad to hear that we succeeded.
Very helpful customer service, quick to respond and resolve my issue. Thank you very much!
By Brim C.
Response from Paymentwall· Jul 8, 2024
Hi Brim, We appreciate your positive review. We are striving to provide excellent customer support. Let us know if you need further support with your payment account.
I use Paymentwall is used for an online game that I play which has 3 subscriptions:- Player1 Player2 Alliance I wanted to cancel my alliance subscription and take out just the two player options. Paymentwall decided to cancel all my subscriptions and apply to the game for a refund I dont want. When I try to explain the issue they firstly replied with the wrong information and now dont reply at all. The subscription that I wanted to cancel is still showing as active, so now I am stuck because their customer service is ignoring me - wonderful !!
By Mrs Karen E.
Response from Paymentwall· Jul 8, 2024
Hi Karen, we have located your payment account and we sent you a response last July 1st, 2024. It also appears that there are no active subscriptions on your account. We have also sent you another email response to the same ticket inquiry.
Hello. The funds for the subscription were credited to my card. Thank you for your understanding and cooperation.
By Lassariya S.
Response from Paymentwall· Jun 14, 2024
Hi Lassariya, Thank you for your kind words and for awarding us a 5* rating. We're happy to hear about your fantastic experience with us.