great customer service
after my card was declined due to suspected fraudulent activity, they were quick to assist me with the verification process and i was able to make my payment within the day! Thank you :)
By Alicia
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
270 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Paymentwall Inc. is a global payments platform which services businesses in the SaaS, travel, and E-Commerce industries across 200 countries and territories. Paymentwall is best known for its wide range of 150 local payment options, which helps companies of all sizes enter into hard-to-reach markets.
Paymentwall (paymentwall.com) has 270 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
270 approved reviews, newest moderated first
after my card was declined due to suspected fraudulent activity, they were quick to assist me with the verification process and i was able to make my payment within the day! Thank you :)
By Alicia
Great service, got my refund back within a weeks time.
By Margaret C.
Good company, using it for months now. The only two bad things about it are 1) the big commission 2) the delay for payout but the service it self and customer service are very good.
By Twitch D.
Recebi um suporte veloz e eficiente em menos de 2 dias eu consegui pedir reembolso de um pagamento. Foram respeitosos durante o atendimento e conseguiram arrumar meu problema.
By whyze
After I applied for a refund, the refund did not arrive. Moreover, I was blocked from purchase because fraudulent action. I have communicated with the customer service for many times and sent the required documents to them in DIFFERENT WAYS for MANY TIMES. But they just simply pretend that they can't open the documents and unblock me. I'm really fed up with these scammers and have now decided to tell my experience.
By PUI KI C.
A bunch of liars and cheats. They make up a different story every now and then. They claim that they have sent the money back to the payment agent and it may take 30 days, which is technically not possible, refund only by SEPA transfer, which can be found on the IDEAL website. But of course he knows better and what you customer can know, bunch of I....s from the service. They cannot send the transfer confirmation for reasons not specified. If you are from Europe, avoid this website with a wide berth. You have no way of getting the money back in your home country. Don't be fooled
By adam
They help me with my card and account. Good job.
By Jan F.
Why do I need to send my SSN to a random company I've never heard of just to buy a 10 dollar minecraft cosmetic? Absolutely ridiculous. I don't mind having to prove that I own my paypal account, but why the hell do I need to send anything more? Complete violation of my privacy.
By pixelized