Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
130 reviews
PaylocitySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Paylocity is an award-winning HCM platform that brings HR, Finance, and IT together in one system. Organizations use it to manage payroll, benefits, spend, talent, and IT, with AI built into everyday workflows. Customers cut payroll processing time significantly and replace multiple disconnected systems with one. Founded in 1997, Paylocity is consistently recognized as one of the best places to work, and that culture carries into how they work with clients.
Paylocity (paylocity.com) has 130 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
Showing 2 reviews with 3 stars · Clear filters
I would say Paylocity is okay. I dont like the customer service process, but Im sure they are trying to improve. At my current company we use it for payroll and onboarding, I wanted to see if they ATS was good, but def. not good enough.
By Angie S.
A user-friendly payroll system and effortless payroll processes are just some of the benefits
By Sean A.
