Best Customer Service by Far!
Nick is by far the best customer service person I have worked with. He is both friendly, helpful and knowledgeable of the product. I would highly recommend PayJunction for Nick's customer service alone.
By Jeanette M.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
582 reviews
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PayJunction helps businesses and software companies accept payments with ease in-store, online, and on-the-go. We deliver secure, cloud-based solutions that streamline operations, reduce costs, and enhance the customer payment experience. Our platform seamlessly integrates with leading business management software programs or works as a turnkey stand-alone solution.We offer a modern, integrated payments alternative that gives businesses freedom of choice, effortless control, and a trusted partner who is committed to reliable technology and support, all with a personal touch. For Independent Software Vendors (ISVs), we provide fully outsourced payment operations, enabling quick payments integration into their software, higher attachment rates and delighted customers. All backed by a secure and reliable payments platform and exceptional U.S. based support.PayJunction is where people and technology converge to transact. The company processes over $11 billion annually, offering businesses versatile solutions for in-person, online, and on-the-go payment acceptance. PayJunction’s enduring commitment to valuing long-term relationships over short-term profit has led to both glowing recommendations on Trustpilot and extensive accolades from institutions like Stevie®, Glassdoor®, and Titan®. We foster a collaborative work environment, where creative ideas are welcomed, teams are inspired and success is celebrated. PayJunction is a place where you can find experienced mentors and supportive team members who are committed to your growth.
PayJunction (payjunction.com) has 582 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
582 approved reviews, newest moderated first
Nick is by far the best customer service person I have worked with. He is both friendly, helpful and knowledgeable of the product. I would highly recommend PayJunction for Nick's customer service alone.
By Jeanette M.
Nick is always very quick to get back to us on an answer and is always very friendly and knowledgeable. We appreciate his service and helping whenever needed.
By Melanie
Nicholas DiNapoli is ALWAYS so nice and helpful. He puts a bright spot in my day everytime I talk to him.
By Royal V.
Gustavo's customer service was exceptional. He was pleasant, knowledgeable and helpful.
By Kimberly
I always talk to the same people when i call which is really nice! they always help me right away and very easily. Very happy with their service.
By Joanna Neff R.
Nick DiNapoli was so helpful, answered all questions and made the transition to payjunction so easy. For someone who is not tech savvy he made it a positive experience.
By Sarah
Nicholas DiNapoli is the best! I've worked with Pay Junction for years and have brought many businesses to Pay Junction. I am always so happy when I get Nick to answer the phone because I know he knows his stuff! He always provides the best help!
By Linda K.
Nick did a fantastic job getting us set up to run PayJunction in conjunction with Softbase! Thank you Nick!
By Ronda N.