PayJunctionReviews of payjunction.com

Response from PayJunction· May 22, 2018

Hi Angelia, We're glad to hear it! Thanks for being an awesome customer and for sharing your experience with others on TrustPilot.

Response from PayJunction· Aug 28, 2018

Hi Shawn, We put limits on accounts to protect your business, as well as ours, from the risk of a large chargeback dispute. However, you can have your limits increased. Simply follow the steps noted here: https://support.payjunction.com/hc/en-us/articles/211053798-How-do-I-increase-my-processing-limits-

Response from PayJunction· May 25, 2018

Hi Scarlett, Interesting. We'd need a bit more information to determine our response for this request. Feel free to call our support line at 800-601-0230 to discuss this further and come to a solution.

Response from PayJunction· May 25, 2018

Hi Chris, When a card is declined as "Do Not Honor," the bank is blocking the transaction and expects a call from the cardholder. Typically, the bank simply wants to confirm that the transaction is not fraudulent. After the phone call, the card can be re-processed and will likely be approved. ZIP code matching can be tricky for HSA cards. If you get a decline due to ZIP code mismatch, there are several options that you can consider. The first is to update the security settings to check for ZIP code match, but approve the transaction even if the ZIP code does not match (i.e., bypass). Also, you can choose to disregard the ZIP code mismatch and manually "approve" the transaction within PayJunction. Feel free to contact our support team if you need further clarification.

Response from PayJunction· May 25, 2018

Hi Leisa, We'll happily match rates with any competitors that provide a quote. If you receive a quote from a competitor, please forward the quote to us. We will crunch the numbers and will match rates if possible. In many cases, we actually find that the competitor will charge more with hidden fees but persuade you to switch with a low per-transaction rate. If this is the case, we will provide a report that breaks down the quote and compares their pricing with your PayJunction account.

Response from PayJunction· May 22, 2018

Hi Eric, Thank you for sharing your review on TrustPilot. Feel free to call into our support team at 800-601-0230 if the Smart Terminal continues to give you trouble.