Giuseppe made my call a great customer…
Giuseppe made my call a great customer support experience. Very nice and broke things down for me.
By Jazmine
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
582 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PayJunction helps businesses and software companies accept payments with ease in-store, online, and on-the-go. We deliver secure, cloud-based solutions that streamline operations, reduce costs, and enhance the customer payment experience. Our platform seamlessly integrates with leading business management software programs or works as a turnkey stand-alone solution.We offer a modern, integrated payments alternative that gives businesses freedom of choice, effortless control, and a trusted partner who is committed to reliable technology and support, all with a personal touch. For Independent Software Vendors (ISVs), we provide fully outsourced payment operations, enabling quick payments integration into their software, higher attachment rates and delighted customers. All backed by a secure and reliable payments platform and exceptional U.S. based support.PayJunction is where people and technology converge to transact. The company processes over $11 billion annually, offering businesses versatile solutions for in-person, online, and on-the-go payment acceptance. PayJunction’s enduring commitment to valuing long-term relationships over short-term profit has led to both glowing recommendations on Trustpilot and extensive accolades from institutions like Stevie®, Glassdoor®, and Titan®. We foster a collaborative work environment, where creative ideas are welcomed, teams are inspired and success is celebrated. PayJunction is a place where you can find experienced mentors and supportive team members who are committed to your growth.
PayJunction (payjunction.com) has 582 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
582 approved reviews, newest moderated first
Giuseppe made my call a great customer support experience. Very nice and broke things down for me.
By Jazmine
Giuseppe is worth every star! I had a time sensitive issue involving a mistake I made regarding one of our customer's payments and Giuseppe was on it! He walked me through the process so that I know how to make the best correction if it ever happens again. He is truly a gem, very personable, knowledgeable, and kind. By the end of the call, I asked him if there was an award I could nominate him for! Unfortunately, there is not, and I have to settle for giving him this review. I hope PayJunction does everything in their power to keep this employee and show their appreciation towards him- he is worth his salt. Thank you again, Giuseppe! I hope you have a wonderful holiday season!
By Ann M.
Giuseppe Castenetto Was very attentive in my concerns. He answered all my questions and addressed suggestions for future similar situations. He went above and beyond I feel he truly cared to make sure all of my questions were answered. PayJunction is the best in the industry of merchant services.
By Jay M.
Always great prompt customer service!
By Greg
I found Pay Junction very easy to use, and recommended it to the new owners, but their software provider insisted upon their own provider. Thank you for your service. Bruce
By Bruce S.
friendly, knowledgeable and helpful support staff
By Frank J S.
friendly, knowledgeable, helpful!!!
By Ellen
Giuseppe was very helpful and answered all my questions. He guided me through all the steps I needed easily and quickly. Very personable.
By DM