Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
20 reviews
PayGroundSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Meeting Place for Healthcare PaymentsRequest a DemoPayGround empowers us all. For individuals and families, it's an easy-to-use app to manage, track, and pay all medical bills in one secure place. For medical providers, it's a modernized payment platform that reduces costs, simplifies internal processes, and boosts patient and employer satisfaction.Learn MoreDownload our Ebook
PayGround (payground.com) has 20 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
20 approved reviews, newest moderated first
If I could I would leave -10 stars. This company's accounting is horrible. Since they took over billing for my dr I continue to receive invoices for services completed a year and a half ago, which were paid. They don't respond to emails, are terrible at answering calls, cannot provide detailed invoices, and when confronted with these inaccuracies respond rudely and with unsubstantiated excuses. I'm thinking about legal action.
By Don C.
Since paying my Final amount owed I've received five notices from Payground trying to get me to pay.... again. Their consistent accounting inaccuracies smell of fraud!
By Don E.
Payground has been a super easy platform to use and I get prompt payment directly to my account. Thank you for making it so user friendly!
By Danielle O.
Response from PayGround· May 12, 2023
Thank you so much for your review! It's been a pleasure working with you. Thank you for being part of the PayGround Family!
Our dental practice welcomed Payground after learning our patients wanted another payment option. Payground, through Jared and Andrew, showed our practice some TLC by implementing a convenient web-based payment platform straight from our website. From start to finish, Payground made the process seamless to the customer, and more importantly, seamless to our patients.
By Matt N.
Thank you all for your continued assistance!
By Dave
I love how easy it is to get the details of the payments from the dashboard. Our clients have remarked at how simple and easy it is to make their payments. It has helped bring in our invoice payments faster than ever!
By Launa
Response from PayGround· May 27, 2021
Thank you for the encouragement! We are happy to hear PayGround has helped your business. Thank you for being a part of the PayGround family.
This is a wonderful tool for patients and office staff alike! The system is very efficient!
By Susan
Response from PayGround· May 27, 2021
Thank you for your words and for being a part of the PayGround family.
Fast, efficient, transparent, easy to use. Love it.
By Mark
Response from PayGround· May 27, 2021
We are glad to hear PayGround has been all of those things for you. Thank you for being a part of our PayGround family.
