Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our Mission at National Consumer Financial is to provide a seamless and transparent experience when choosing to upgrade your merchant account today. We help by providing local representation and National Support 24/7. We have the experts so you can focus on running your business. We provide our merchants with the latest payment hardware and software which includes the most up to date security features for your online or retail merchant account. This will protect you as the business owner along with the identity of the consumer and keep them coming back!
National Consumer Financial (nationalconsumerfinancial.com) has 6 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
6 approved reviews, newest moderated first
Although I have shopped around a lot, I have yet to find any card processing companies with lower or more comprehensive rates. The few times my staff or I have called customer service, we have had a very short wait to talk to a live person, and the issue was always resolved quickly. In addition, NCF’s customer support staff is always careful not to divulge my personal information to my staff.
By George F.
George at Paisley was great,he put a lot of effort in to help, his customer care experience was fantastic. Such a lovely friendly man.
By Stephanie
We're in the restaurant industry and we desperately needed to adapt to the changes going on in the pandemic. NCF helped set up a QR code feature so customers can order themselves without waiting on staff or using physical menus. This one feature has allowed us to stay in business. Seriously, we don't know where we would be without NCF!
By Whitby L.
Response from National Consumer Financial· Dec 17, 2021
Thank you for your review, Whitby. We're so glad we were able to help out in a time of need and that our product is working well for you! As always, we're happy to do anything we can to make the customer experience better. If it's possible, please let us know if there's any way we can improve the National Consumer Financial experience for you and your restaurant.
NCF really went above and beyond with their customer service! They sat down with us and performed a cost comparison of how they could save us money. From there they matched our previous rate and beat it. Overall, their team is extremely friendly and easy to work with.
By Homere R.
Response from National Consumer Financial· Dec 17, 2021
Homere, thank you for taking the time to share your thoughts about NCF. We're so glad that we were able to help save you money and provide a great customer experience! It sounds like our team has been helpful in helping answer any questions or concerns that come up during the process. I'll make sure your feedback is passed on to them as well, they will be happy to hear it!
It's been a smooth transition from my previous payment process to NCF. I like how I have a direct account manager that handles all of my needs rather than a new rep every time. I called my rep once about an issue with the POS and she handled it immediately. Great customer service!
By Federico B.
Had a wonderful experience with national consumer financial! Not pushy and very helpful! They were able to save me a lot of money as well!
By Bethany R.
