Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
163 reviews
PaycorSelect a line to read only those reviews.
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Paycor, a Paychex company, connects leaders to people, data, and expertise. Paycor helps leaders drive engagement and retention by giving them tools to coach, develop, and grow employees. For more than 30 years, Paycor states they have offered leaders unprecedented insights into their operational data with a unified HCM experience that can seamlessly connect to other mission-critical technology. And by providing expert guidance and consultation, they help more than 30,000 businesses nationwide achieve business results and become an extension of their teams.
Paycor (paycor.com) has 163 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
Showing 136 reviews with 1 star · Clear filters
BEWARE! This company model is designed to charge its customers miscellaneous fees 1st, payroll services 2nd. Potential customers should be aware of the “multiple” fees that are assessed for basic services.👇
By Gareth C.
This is absolutely the worst company on the planet. How this company is even in business. Why there customers pay them is beyond me..
By michael C.
AVOID! I gave them 1 star because no stars wasn't an option. They billed me for a service I specifically said I did not need. When I went to close my account, I was told it would take 30 days and I was billed for the next month.
By Tanya H.
I fired them because of many mistakes. They even forgot to pay the taxes for the last payroll they processed. No way of contacting them so i reported to the BBB. Stay away from this company
By Christian S.
Very bad rip off company Do not ever use this company Closed my account without my approval then charged cancellation fees DO NOT DO BUSINESS WITH THIS COMPANY
By Frank P.
The promise the world and deliver nothing! It has been the worst. Once they get you signed up the customer service is non existent! Do not switch to them. I wish we never would have left Paymaster.
By Melinda C.
Pay corps will hook you with small charges and leave you with big fees.If you choose to leave. They are so compartmentalized that they cannot help you.Unless you are on hold for multiple parts of the company. You're on boarding person will not be the person that handles your issues when they appear.
By Valued Customer C B.
The only positive thing about Paycor, is the system itself. It's intuitive, lots of features, easy to use. Everything else is awful and primarily their customer support (frustrating, enraging, useless). You wait forever on hold only to get someone who has absolutely no clue what they are talking about and puts you on hold to get answers from someone else and then repeats. They also nickel and dime every chance they get. The amount of fees is insane. They even charge us every time we don't have taxes to file for a state on our account "zero state tax return".Got charged a late processing fee when their imports weren't working and I waited on hold over 30 minutes then requested a call back (never got one). They sent us a 940 for a different company. I could go on... I've been cursing their name for a couple years now and we just switched. I kept the account open for months while we made sure everything went smoothly in the new system with the data transition. When that was all set I requested a termination. I was told the chat service couldn't, so I submitted a ticket. The answer on the ticket explained how to go into my company profile and request it there. Paycor asked for a term date so I put the following day. Next thing I know we get an invoice claiming "account closure convenience fee". Apparently hidden in a link in our original terms and conditions it states a 30 day notice is required by either party. However, it doesn't mention anything about a fee, nor was it mentioned in chat or the ticket. I have been arguing with them and they claimed the charge is valid and they sent me a copy of our agreement (where it doesn't state this) and a link to a new updated terms and conditions where the fee is discussed. This was totally different than the terms in our contract that I signed. Unfortunately we had autopay setup so they simply took our money and won't give it back. If you need any type of support, good luck.
By MD
