My customer support representative
My customer support representative, Josi, was very informative and efficient with my inquiry. Thank you for your excellent service Josi !
By John L.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
452 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Most Trusted Logistics Payment Platform
PayCargo (paycargo.com) has 452 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 406 reviews with 5 stars · Clear filters
My customer support representative, Josi, was very informative and efficient with my inquiry. Thank you for your excellent service Josi !
By John L.
Jesus S. is very helpful and has a great patience to walk me through step by step to set up the account.
By Rocks T.
I requested a refund for a demurrage payment that wasn't needed...the rep (Deeja J.) responded quickly & resolved the issue
By EB
Jessica was incredibly gentle and quick to solve all of my issues. I had several questions regarding access/users and reports. Thank you for your support, great customer service!
By SRV
Deeja J. | Customer Experience Team she helped me immediately resolve a timely situation and resolve almost immeditely, very professional!
By MONICA A.
Ana Li. was a great help today. She was quick to jum p in and assist. Thank you PayCargo!
By Annemarie
I got help from Josi, she's very helpful and nice. I'm so happy to having this service./Lux
By ECL-Lux Janilkarn L.
It was a pleasure speaking to Josi as my PayCargo Customer Experience Rep today. I am so glad she was able to assist me in canceling two of my transactions that I paid by mistake. She's very efficient of her work, went above and beyond to help me, and without requesting it, she sent proof of those voided transactions. Awesome customer service! PayCargo is lucky to have Josi works there!
By Charlie