Vanessa was great!
Vanessa was great! Fantastic attitude, charm and competency!
By Mike D.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
452 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Most Trusted Logistics Payment Platform
PayCargo (paycargo.com) has 452 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 406 reviews with 5 stars · Clear filters
Vanessa was great! Fantastic attitude, charm and competency!
By Mike D.
Vanessa was great. She was very helpful, nice and professional. She replied immediately to refund request which was great because I was using an old request form and I had information wrong.
By Scott
Vanessa B. was extremely helpful. Responded to our needs very efficiently and in the most cordial way
By Armando
The person who called us was very attentive, professional and courteous. She helped us with all our needs and stayed on the line until everything worked out.
By MC
The service I received from Vanessa B was fantastic. I needed to get a refund from a vendor that didn't have automatic refunds and she spent all day working with us to get them set up. She also called and confirmed that everything was set and offered further assistance if needed. She was helpful and made the experience great.
By rachel K.
Josean was extremely helpful and provided guidance that would have taken me forever to figure out!
By Jim L.
Quick response and address the problem easily , Thanks,
By mega
Customer care and service is very important to me. Over the years it seems like it has become a lost art. However, when you experience great customer care and service that I experienced with Laura, I must say something. Customer care starts with listening to concerns of the customer and seeking to understand the need. With knowledge and being patient you help the customer find a solution to the problem. Laura listened to my need to make payment and guided me through the process making sure all was done correctly. She could have stopped before I finished but she stayed with me. I am so pleased with Laura's customer care and service if I am in need or know anyone who needs to pay for cargo freight I would recommend no other company by PayCargo because of Laura.
By Jerome J.