Roxy was great!
Roxy was great! Helped with my issue and got it resolved quickly.
By Basilio
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
452 reviews
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PayCargo (paycargo.com) has 452 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
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Roxy was great! Helped with my issue and got it resolved quickly.
By Basilio
Isabella quickly helped me resolve some issues I was having with payments, while also being very friendly and respectful.
By Logistics
Huge thanks to Rudy Barro! I ran into some issues while making an international payment for the fee to bring my dog into the U.S. Rudy quickly and clearly explained the situation and helped me resolve everything within minutes. His support made a stressful process so much easier!
By Xiaotian Q.
Even though the experience itself was super frustrating -- technical issues with trying to create an account and to pay by card -- the customer service was 5+ stars! My service rep was Rudy Barro and he was exceptional and took care of everything.
By C.C. D.
Great customer service! Rudy Barro was able to walk me thru the payment process with speed & ease. Thanks, GULF SOUTH EQUIPMENT SALES
By GULF SOUTH EQUIPMENT S.
Tim was very friendly, helpful and knowledgeable. He resolved my issue quickly and professionally.
By DT
Outstanding service. I had an issue with making our payment through the portal. The customer service representative was extremely helpful and resolved the issue in a timely manner.
By Carla W.
Roxy was amazing. So patient, friendly, and knowledgeable with problem-solving. It's hard to find employees like this these days. People just don't want to work. She is a keeper, time for a raise.
By Curtis C.