Roxy in Support
Roxy in Support was very helpful. She was knowledgeable and patient handling my payment issue.
By Jon
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
452 reviews
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PayCargo (paycargo.com) has 452 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 406 reviews with 5 stars · Clear filters
Roxy in Support was very helpful. She was knowledgeable and patient handling my payment issue.
By Jon
WALEED WAS REALLY HELPFUL AND SUPPORTIVE
By Diep K.
I was having issues with payment, and Roxy was really patient to help me resolve the issue to get this paid. After being on the phone all morning with the airlines only Roxy was able to help me get this resolved.
By Asfiya
Professional and Patient with my request
By Dan S.
Waleed was super amazing and got my issue fixed very quickly. Very impressed with his level of service and being kind about it.
By Laura T.
Amazing Service from Waleed! Thank YOU
By diana
I talked with Rudy Barro who helped with a problem of my own making. Rudy was pleasant, happy and understanding. PayCargo's system is extremely comprehensive in tracking my attempts to make a payment. Rudy was able to filter through and identify where I had made a mistake. The problem was resolved, and I am very grateful for his help.
By Henry K.
Complete gentlemen to speak over the phone, extremely knowledgeable and helpful and got straight to the point. They should have more sales rep like him taking calls.
By Victor Hugo C.