Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
987 reviews
pawTreeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The head tilt that says they just might understand, wet-nosed kisses, puppy breath, no matter your mood, that tail-wagging greeting that's proof that unconditional love does exist, and bad days aren't that bad.If you knew that proactive supplementing could give you just one more heart-melting memory with your fur baby, would you supplement?It's time for you to prevent or address pesky pet issues by taking the guesswork out of pet nutrition. pawTree's holistic approach to pet nutrition allows your pets to thrive, not just survive. From sourcing premium human-grade ingredients to our selected USDA registered and inspected manufacturing facilities, our standards of quality never waver. With products developed with therapeutic levels of ingredients, we help pet parents address issues well before issues even occur! It's time to find solutions for a healthier pet and a happier you.Your fur baby relies on you to make the best nutrition choices for them their entire life. For the joy and unconditional love they bring to your life, there is no better feeling than knowing that you are doing all you can to ensure that they're at their best.
pawTree (pawtree.com) has 987 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 52 reviews with 3 stars · Clear filters
A month ago, I would have given you 5 stars, but recently, one of my dogs has been diagnosed with an enlarged heart & put on a salt-free diet. I've been told dogs over 10 shouldn't have salt & since all 3 of mine are in that age range [& your food has salt], I'll need to be finding another food. Maybe you could make one without salt? You have a good reputation & we'd be very happy if you did. Thank you!
By Gerri
It isn't easy to log in and modify my order.
By Andrea
Out of stock items happens too often and I have to ask to be credited for the items not shipped.
By Melissa M.
I've been buying food from pawTree for about a year. I'm VERY picky with pet food brands, as many of them lie about their ingredients, so I was happy to find pawTree. This is a wonderful pet food company. They truly want the best for your dogs and cats, and after the research I've done on their ingredients, they truly do sell healthy and flavorful food to their customers. They are also 100% made in the USA. They make food for pets with all kinds of health issues too. Each pet food bag brought to your doorstep has a cute picture of your pet on the bag, which is something I've always enjoyed. They also offer toys, food topper seasonings, supplements and much more for our furry friends. The main downside to this company, which is why I'm switching to another brand, is that their food is getting too expensive. It was already a bit pricey to begin with, so I couldn't believe it when they charged even more for their food. I know several PetPros that are complaining that it's becoming too expensive for them as well, even with all of the free gifts that are getting. (PetPros are people that pawTree pays to bring in new customers for the company. It's a good income for a side job.) They also make you pay shipping for food, no matter how much you spend, which doesn't help either. I understand shipping is pricey, but they aren't helping their customers by raising the price. They do at least offer free shipping for other products though (when you buy 3 or more products). My picky dog likes this food, so I'm sad to take her off it, but I do hope the best for this company.
By Deena M.
