Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
213 reviews
PawsyLabsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PawsyLabs is listed under Pet Stores in Newark, Delaware.
PawsyLabs (pawsylabs.com) has 213 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
213 approved reviews, newest moderated first
The company responded quickly. Very impressed.
By Denise
Response from PawsyLabs· Aug 23, 2026
Thank you, Denise! Responding quickly is something we take real pride in — we're glad it showed. Here if you ever need us. 🐾 — The PawsyLabs Team
Don’t deal with Pawsy. I have no idea if the parasite cleanse works. Due to their behavior as a company I now don’t trust it. NO SUPPORT. Nobody to help stop a hidden subscription setting that has inundated me with unwanted product. 3 bottles every 2 weeks. No way on portal to stop it. The support number says send an email and we will cancel subscription. Nope. Emails go unanswered - product keeps coming. No return email - no call back. THIS IS AN OFFSHORE SCAM COMPANY. Look elsewhere!!
By BG
Response from PawsyLabs· Aug 23, 2026
BG, we're truly sorry — this is not the experience we want anyone to have, and we understand your frustration completely. You should never have to fight to stop a subscription. Please email [email protected] with the name on your order and put "Trustpilot" in the subject line — we will cancel the subscription, stop any further shipments, and put the charges right, within 24 hours. We answer every email, and we'd genuinely like the chance to fix this for you. — The PawsyLabs Team
Stellar...
By Courtney K.
Response from PawsyLabs· Aug 23, 2026
Thank you, Courtney — short and sweet, and it made our day. We're here whenever you need us! 🐾 — The PawsyLabs Team
I have noticed a lot less scratching and licking his paws. Bandit is calmer during the night.
By Kim H.
Response from PawsyLabs· Aug 23, 2026
Thank you, Kim! Less scratching, less paw licking, and a calmer Bandit at night — that's wonderful progress. Consistency through the full course tends to build on this, so keep it up, and give Bandit a scratch behind the ear from us. 🐾 — The PawsyLabs Team
Prompt response to cleanse issues
By Rod L.
Response from PawsyLabs· Aug 23, 2026
Thank you, Rod! Quick, clear answers when something comes up with the cleanse is exactly what we aim for. We're glad we could sort it for you — and we're always here if anything else pops up. 🐾 — The PawsyLabs Team
Got my answer promptly and took care of my need.
By Mary P.
Response from PawsyLabs· Aug 23, 2026
Thank you, Mary! Getting you a prompt answer and actually taking care of the need — that's the whole job. We appreciate you taking a moment to share it. 🐾 — The PawsyLabs Team
I am getting feedback on my order
By Bridget S.
Response from PawsyLabs· Aug 23, 2026
Thank you, Bridget! Keeping you in the loop on your order is the least we can do — nobody likes wondering where things stand. If you ever need anything else, we're right here. 🐾 — The PawsyLabs Team
My dog Skye wasn't showing any major signs of parasites other than occasional scooting which was concerning. She was at the time 4 months old so I presumed she already had parasites when I took ownership of her. I wanted a natural remedy for her and happened to come across Pawsy so decided to give it a try. The scooting has stopped and she appears to be much more chilled especially during the night
By Allan T.
Response from PawsyLabs· Aug 23, 2026
Thank you, Allan! Puppies so often carry passengers we never see, so you were smart to act on the early signs. We're really glad Skye's scooting has stopped and that she's so much more relaxed at night — that calm is one of our favourite things to hear about. Give her a little scratch from us! 🐾 — The PawsyLabs Team
