Marlon and Rowel= A-1
Marlon and Rowel are solid customer service and company representatives. Others should be taking notes. Stay up fellas.
By Dustin L.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
213 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PawsyLabs is listed under Pet Stores in Newark, Delaware.
PawsyLabs (pawsylabs.com) has 213 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 164 reviews with 5 stars · Clear filters
Marlon and Rowel are solid customer service and company representatives. Others should be taking notes. Stay up fellas.
By Dustin L.
The product works 100% as advertised but it’s the amazing customer support that puts this company over the top. Steve H.
By Steve H.
Very good and very helpful i will be back
By Mr David M.
My dog has tried many things to help with his itching but he wont eat his food if he can smell something unfamiliar on it We tried ...the company have been notified and understood my dillemma so they have canceled my order and im grateful Thank you
By Maria L.
What was great for me was continuous communication about my package that the courier said he couldn't find the address. The Rep from Pawsy lab researched the situation and my package was delivered to my address within 2 days. Great service now we have started the product on our dogs today and we will let you know how it works. Thank you
By Cormalita U.
There was a bit of a mix up re order and it was resolved in an amazing manner and very fast, thank you
By Linda B.
My experience was pretty seamless and your people took care of the issue. I was having pretty quickly. I would say if I could use this product in the future I would definitely purchase it again.
By James A.
My request was responded too very swiftly! I really appreciate the support. Once we are settled into our new home in the US I will make arrangements to reorder.
By Trena D.