Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,520 reviews
pawshake.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pawshake - Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments - no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.
pawshake.com (pawshake.com) has 6,520 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,520 approved reviews, newest moderated first
Pawshake has helped me on more than one occasion. Always matching me with the right pet sitter. Frankly, I was spoilt for choice as many of the sitters were very experience and had great independent reviews. I could literally find what I am looking for and let my fingers do the walking.
By Iwan Kurniawan A.
A great app for dog owners. Have used it on numerous occasions when I have need a dog sitter or a home stay. The service providers have been trustworthy and reliable.
By Paul Clayton - D.
Helaas pawshake klantenservice is niet te bereiken ongekend... Na meerdere malen getracht contact te hebben, is het me niet gelukt, enkel per email te bereiken en dan nog amper respons dagen later pas... De oppassers ben ik zeer over te spreken maar over pawshake zelf totaal niet!
By Anoniem
Response from pawshake.com· Dec 25, 2019
Beste, Het spijt ons om te horen dat je geen bevredigend antwoord hebt ontvangen. Zou je een mail willen sturen naar [email protected] zodat we jouw originele mail kunnen terugvinden? Dan kunnen we nagaan wat er mis is gegaan. Bij voorbaat dank! Klantendienst Pawshake
Really easy to book on their app. Caring and efficient sitter. Happy to do any pet related job especially playing with them. Really impressed.
By Mrs Margaret B.
Giving someone you don’t know the key to your house is a big responsibility. Thinks could go missing. I met her before going on vacation. We talked. She was very positive. When I was away, she sent reports to put my mind at ease. She did feed my cats. All my tuna and cat food was used. She shot the empty cans and cat food empty packages in the garbage outside with the kitty litter after cleaning it.
By Howard S.
Easy to navigate and search for per sitters who are usually very friendly and respond quickly to requests. Very trustworthy, found a fantastic sitter for our cats. Takes all sorts of payment options. Will gladly recommend to family and friends.
By Chun C.
Brilliant service! We found a real treasure of a cat sitter through Pawshake.
By Sperafucile
Having recently gone away for a few days I have never felt so at ease and relaxed knowing our 3 cats were at home safe and happy with Kate . I highly recommend her and pawshake! See you soon again Kate for our next trip in January 😀
By Cathie
