Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
I located a beautiful Boston Terrier shortly after beginning my search. She is a beautiful, tiny red and white with brindle markings.
By Darlene J.
Response from Pawrade· Dec 14, 2022
Hey Darlene, Thank yo so much for choosing Pawrade and trusting us to help you adopt your new best friend. We wish you many amazing years to come with your new family member!
Amazing service Zero is happy in his new home
By Stephanie H.
Response from Pawrade· Dec 14, 2022
Hey Stephanie, we are so happy to hear that your new best buddy Zero is settled in and doing great. Thank you for trusting Pawrade!
The entire experience was remarkable! We are so pleased with the care, attention and hospitality we received with the process of bringing our new baby boy Kajyn to our active military family. Cindy and the staff from Pawrade are definitely a blessing to our family. God bless y’all🥰 The Lewis Lad’s
By TaQuisha L.
Response from Pawrade· Dec 14, 2022
Hey TaQuisha, we are so happy to hear that you are pleased with our process and service as well as your amazing new family member. Thank you for being an amazing customer and thank you for serving our country as well!
Great company to work with. They had the puppy we wanted and she arrived safe and sound! Will definitely use them again in the future.
By Therra G.
Response from Pawrade· Dec 14, 2022
Hey Therra, Thank you so much for trusting Pawrade to unite you with your new family member. We hope to hear from you again and would love to help you with your next adoption.
Amazing communication, updates, and service
By Salim R. R.
Response from Pawrade· Dec 14, 2022
Hey Salim, Thank you for the great review! We also thank you for trusting Pawrade to help you find your new best buddy.
very well done all as advertised. very good customer service.
By Joe P.
Response from Pawrade· Dec 14, 2022
Hey Joe, Thank you for the positive review. And we also thank you for trusting Pawrade to help you with finding your new family member.
Pawrade, made my experience great with all the communication they provided when they assisted me through the entire process. They are very professional.
By Timothy K.
Response from Pawrade· Dec 15, 2022
Hey Timothy, Thank you so much for the awesome review. We really do try so hard to make the process as seamless and stress free as possible. We wish you many great years to come with your new best friend.
Corgi clearly had never been out of a pen and could barely walk showed signs of abuse like peeing on floor when I would come back into the room
By PauL R.
Response from Pawrade· Dec 23, 2022
Hi Paul, We understand your concerns and have tried to reach out to you on several occasions to address this. We want to investigate when there are serious allegations towards the care of puppies on our program and will need some detailed information and videos to determine truth behind this. At older ages, puppies tend to take a little longer to get acclimated to their new homes. Peeing can be both a sign of excitedness and scared. Either way, she's in a new home and although you are her new family, she does have to get familiar with you. With travel, just like for humans, it can affect dogs and puppies differently. She came via our Pampered Ground service. Some will get motion sickness that will have them lethargic and off-balance. Others aren't affected at all. We do take this very seriously and would like to address this to ensure this is just typical acclimation issues. Please reach out to us either by way of the communication center, the direct contact numbers given, or by calling us at 888-729-8812. We do record all of our calls as we did when you were going through the reservation process and know that you are against this now however this is to protect all parties, including yourself. We do hope Ava is doing well and acclimating to her new home at this time. Pawrade Team
