Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
Very great company to work with! They kept you informed every step of the way all while answering your questions and being pleasant.
By Sheryl D.
Response from Pawrade· Dec 14, 2022
Hey Sheryl, Thank you so much for the kind words! It is always great to hear that we were able to get another amazing pup to its new family and make the process as smooth as possible.
Good organization to work with and very pleasant live person experience. The only improvement area I would note is there email box. All emails get dumped in and it is impossible to respond to an email individually or contact the breeder directly for follow up questions. otherwise, great experience!
By Winston B.
Response from Pawrade· Dec 14, 2022
Hey Winston, Thank you so much for the positive review! We are happy to hear that you are overall pleased with your experience. We also appreciate the constructive criticism and feedback as we are always looking for ways to improve our process. We wish you many happy years with your new best buddy!
Very easy process puppy arrived safe and sound. Highly recommend would use again in future!
By Matt
Response from Pawrade· Dec 14, 2022
Hey Matt, Thank you so much for the kind words! We are so happy to hear that you are happy!
Never ordered a puppy offline before. Great experience even though I was beyond worried the whole time. They did great to answer questions and give updated pics as I waited.
By Kurt
Response from Pawrade· Dec 14, 2022
Hey Kurt, we totally understand your apprehension with ordering a pup online. There are definitely so many reasons to be cautious. And that is exactly why we are here. We make everything completely safe, reliable and scam free. We ensure that you as well as our breeder partners are protected. We do our best to match wonderful families with amazing pups. And we are so happy that it was a great experience for you. That is our ultimate goal with each and every adoption!
Pawrade provided excellent service from start to finish. Their staff, breeder, travel and insurance services are great. My puppy arrived healthy, clean and happy. After my veterinarian did a very thorough examination of my puppy, I couldn’t be happier with the outcome, a very healthy puppy, no fleas, no ticks, no worms, heart murmur, etc. My puppy’s shot records from Pawrade were up to date and none of his shots for a 8 week old were missing. I highly recommend going through Pawrade to purchase a puppy, who knows I may be purchasing another myself. Thank you Pawrade.
By Rhonda K.
Response from Pawrade· Dec 14, 2022
Hey Rhonda, we are so happy to hear that you are so pleased with the process and with your amazing new family member! We really do give it our all to make sure everything is squared away and that the whole process is seamless and stress free. Thank you so much for your kind words and wonderful endorsement!
THE ENTIRE PROCESS WITH PAWRADE WAS INCREDIBLY SMOOTH. ANY QUESTIONS I HAD BEFORE PURCHASE WERE ANSWERED AND ALL STEPS IN THE PROCESS AFTER PURCHASE WERE AS EASY AS PIE. I WAS CONCERNED ABOUT DEALING WITH AN ON-LINE PUPPY SERVICE BUT THE STAFF AT PAWRADE MADE ME A BELIEVER. THE COMMUNICATION WAS OFTEN AND QUICK, SO I HAD PLENTY OF INFORMATION ON HOW THE TRANSACTION WAS PROCEEDING. I HAD MY PUPPY IN MY HANDS LESS THAT 1 WEEK AFTER PURCHASE USING AIR DELIVERY. THE PEOPLE AT AMERICAN AIRLINES TOOK GOOD CARE AND WERE PLAYING WITH HIM WHEN I ARRIVED TO PICK HIM UP. I CANNOT SAY ENO0UGH GOOD THINGS ABOUT THE PROCESS.
By Jim W.
Response from Pawrade· Dec 14, 2022
Hey Jim, All we can say is WOW!!! Thank you so much for the amazing review and endorsement. I dont know about perfect be we absolutely do give it our all to make the adoption process and seamless and stress free as possible. We are so happy to hear that you are so happy!
Great assistance and communications throughout the entire process! We couldn’t be happier with our experience with Pawrade and with our new little bundle of joy! She is a very healthy, happy puppy who has stolen our hearts! ❤️
By Deb S.
Response from Pawrade· Dec 14, 2022
Hey Deb, It is always so great to hear about an amazing success! We are so happy to hear that you are so pleased with your new family member! We wish you many wonderful years to come with your new best buddy!
From the very start of our experience, it was very clear that the process was run extremely professionally, with nothing but our puppy’s best interests at the forefront of every conversation. We were given tons of information, great advice, and every expectation that was set was also fulfilled. This was an incredible experience, only rivaled by the joy of having our little troublemaker running around our house right now!
By Chad P.
Response from Pawrade· Dec 14, 2022
Hey Chad, Thank you so much for the wonderful words and glowing review. We greatly appreciate hearing that all of our hard work has all come together with getting you your new family member and best buddy! Thank you for choosing Pawrade!
