Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
Easy to negotiate the process to receive my puppy.
By Mark M, K.
Response from Pawrade· Mar 6, 2023
Hey Mark, We are happy to hear that you found our process so user friendly. Best wishes to you and your new furry family member!
My husband and I were very apprehensive of adding a member to our family through a website. We've all heard of the online scams or horror stories of adopting a puppy with unexpected health or behavioral issues. So, IF you are feeling that way, let us put your mind as ease. Our experience with Pawrade was wonderful. Not only is their breeder-vetting reassuring, but their whole process was organized and very simple to navigate. From the concierge that answered all of our questions throughout our initial search (6 months of looking), to the assistant that provided updated photos and puppy-specific details from the breeder once we found a puppy, and finally the coordinator that kept us abreast of any travel notes...the communication was pleasant, professional, and thorough. I was so pleased with how responsive and supportive the staff was; they truly seemed as excited as we were to be adding a new member to our family.
By Elizabeth
Response from Pawrade· Mar 6, 2023
Hey Elizabeth, Thank you so much for the wonderful and thorough review. I am sure many folks will find it very helpful. We know there are a lot of shady folks out there and we take every precaution to ensure the process is safe and secure for everyone involved. Best wishes to you and your new best buddy for many fun filled adventures to come!
Pawrade connected me with a humane responsive breeder and facilitated the adoption process. I am now the proud parent of a loving puppy pug!
By David
Response from Pawrade· Mar 6, 2023
Hey David, We are so pleased to have been able to help you with the adoption of your new best buddy. Thank you for choosing and trusting Pawrade!
This was the best experience. So easy and quick. I just love our new puppy. I would definitely recommend Pawrade.
By Sharon
Response from Pawrade· Mar 6, 2023
Hey Sharon, we really do put in all the work to make the process as seamless as possible. Thank you so much for the kind words and best wishes to you and your new furry family member!
Excellent service and support when adopting our little pup. Every representative was extremely helpful, knowledgeable, and patient through the entire process. Look no further - this is THE place to adopt your furry friend!
By Nikki T.
Response from Pawrade· Mar 6, 2023
Hey Nikki, Thank you for choosing Pawrade. We are so pleased to have been able to help you with the adoption of your new furry family member. Best wishes for many wonderful years to come!
Excellent and painless experience - all around. Friendly, informed and responsive customer service. Easy payment process. Pawrade provides detailed and easy-to-follow directions and instructions on what to do, how to prepare for a new puppy, and what to expect during the process. — i had read many excellent reviews before deciding to purchase a puppy here, but was still skeptical/nervous at first. the communication from Pawrade throughout was top notch. They set forth expectations of the buyer in easy to understand emails and paperwork. Once the puppy was shipped (I chose ground delivery), I received daily texts with status updates and a link to a gps tracker to follow the puppy’s journey. The delivery folks took excellent care of the puppy - and were friendly and compassionate upon arrival. The puppy (a Westie from Missouri) was in excellent shape, was clearly very well cared for (by the breeders and the transport folks), and he received a clean bill of health from my personal vet. I would strongly recommend Pawrade to anyone looking for a new puppy - and I would happily use their services again to purchase a puppy in the future.
By Nik H.
Response from Pawrade· Mar 6, 2023
Hey Nik, Thank you so much for the very detailed and amazing review. I am sure many folks will find it very helpful. We really do give it our all to make the process a s seamless as possible and love to hear when it all comes together for our customers. Thank you for choosing Pawrade and we wish you many wonderful years to come with your new best buddy!
Worry free Puppy Purchase
By Thomas P.
Response from Pawrade· Mar 6, 2023
Hey Thomas, We are so pleased that we were able to help you with adopting your new best buddy. Best wishes for many fun filled adventures to come!
The staff have good hours and were very responsive to our questions. The payment process was secure and simple to use. Our new puppy is perfect and is already a member of our family!
By Theresa P.
Response from Pawrade· Mar 6, 2023
Hey Theresa, We are so pleased to hear that we were able to help you find the perfect new furry family member for you. Thank you for choosing and trusting Pawrade. Best wishes!!!
