Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
Very responsive and helpful customer service
By Autumn
Response from Pawrade· Mar 17, 2023
Hey Autumn, Short and to the point! We will take it! Thank your for the kind words and endorsement. Best wishes to you and your new best buddy!
My son picked through a few photos of Shiba Inu’s and quickly picked out Yuki, now Lily. Pawrade explained the process, sent multiple extra pics and videos at my request, and continued to updated me when she departed. Upon receiving our puppy she was happy and healthy and clean. Vet said she looks healthy too. She’s playful, gives lots of kisses and cuddles and we can’t wait for her pal Oona, aka Violet to get here in a couple weeks!
By Sarah N.
Response from Pawrade· Mar 17, 2023
Hey Sarah, Thank you so much for the kind words and wonderful review. We so our best to put our customers at ease and make the process as seamless as possible! We are so happy to hear how well Lily is doing and are excited for you to get Oona as well. Best wishes to you and your new furry family members!
I’m so happy with how everything turned out with my experience with Pawrade! Excellent communication and fast responses. We got our fur baby Marsha in a week it was so fast I still can’t believe she is here with us. She’s so smart and is practically potty trained and crate trained already!
By Sydney L.
Response from Pawrade· Mar 17, 2023
Hey Sydney, We are so happy to hear that you are so happy!! We love to hear about it when all goes so well for our amazing customers and wonderful pups! Best wishes for many fun adventures to come with your new best buddy!
Really good service, once I made my payments, Devin helped me with the beginning of the process and the drivers made sure my puppy was taken care of before departure and she arrived safely and looked great! Very happy with my service
By Michael
Response from Pawrade· Mar 17, 2023
Hey Michael, we are so pleased to hear that all went so well for you! We really so try our hardest to make the process as smooth and stress free as possible. Best wishes for many wonderful years to come with your new best buddy!
Devin was super helpful in choosing a pup that wasn’t too far from home and reassuring me that this would be a safe and secure purchase. The website itself didn’t allow me to filter the puppy search based on proximity to home, so she was really invaluable. I received so many updates once I reserved my puppy. This gave me piece of mind that she would be healthy and ready for our planned travel date. Meeting up with the breeder to pick our puppy up was also very smooth and organized. Our puppy has been such a joyful addition to our household. We couldn’t be happier.
By Spencer del M.
Response from Pawrade· Mar 17, 2023
Hey Spencer, thank you so much for the very kind and detailed review. We are so pleased to her how smoothy everything went for you. Best wishes for many amazing years to come with your new best buddy!
All I would like to say is thank you very much for everything from the day that we got Santana until the day we receive him you guys were there with us all away Carli thank you so much for giving me all the information that I ask about Santana you were just amazing. Thank you so much I recommend you guys to everyone best experience that I had.
By Breno D.
Response from Pawrade· Mar 17, 2023
Hey Breno, thank you so much for the kind words and wonderful endorsement. We really do put the work in to make the process as seamless as possible for our wonderful customers. Best wishes for many amazing years to come with your new furry family member!
Great experience overall. No gotchas or surprises. Everything straight forward and professional!
By Rick H.
Response from Pawrade· Mar 9, 2023
Hey Rick, Thank you so much for the kind words and wonderful endorsement! We wish you many fun filled years ahead with your new best buddy!
Overall my experience from beginning to end was very good. Each person I delt with made me feel confident that I was working with a legit puppy broker.
By Bryan M.
Response from Pawrade· Mar 9, 2023
Hey Bryan, we are so pleased to hear that everything went so well for you. Thank you for choosing Pawrade to help you with adopting the perfect pup for you.
