Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
Customer Service is great. Knowledgeable and if the can’t answer rep gets back to you in a timely fashion.
By Joyce D.
Response from Pawrade· Jul 5, 2023
Hey Joyce, Thank you so much for the kind words and positive endorsement. We really do try our best ot make the process as smooth and stress free as possible. Best wishes for many fun adventures to come with your new best buddy.
You all were so wonderful because I ordered Cuddle Clones our precious baby passed away February 24,2023. We had him for 13 years. About 5 weeks got him I cried it looked exactly like him, my husband didn’t know I was getting it done I sat him on the couch for tv, where he lays next to my hubby, He had no words was in shock and he has a bad heart. We just love it and all were so nice cause I was grieving still am. Thank you Cuddle Clones for our beautiful boy. Love the Mason Family.❤️
By Susan M.
Response from Pawrade· Jul 6, 2023
Hey Susan, We are so happy to hear that you are so happy! We know losing a furry family member can be a horrible ordeal and we are so pleased that you chose us to help you find another best buddy for you and your husband. We are sure you will provide an amazing forever home. Best wishes for many amazing days to come.
From the moment I found an UNDOCKED tail on a cocker spaniel puppy and found her to be available, I sought to find out what the process is to bring this beautiful puppy home! I received immediate responses via both messaging and I even received a phone call inviting me to call if my questions were not answered well enough through the messaging system. When I had deeper questions, Pawrade liaisons reached out directly to the breeder on my behalf. Several people were in constant communication through each step: Seek answers, Reserve once I decided she is the puppy for us, Arranging to bring her home, Steps to activate protection guarding my puppy’s health, Steps to make her trip home smooth, Coordinating between the breeder and me to pick my puppy up myself in my car to save her air travel stress. I had so many concerns purchasing a puppy from an online source, but Pawrade made it seem like I was there in person through effective communication at all steps. HIGHEST RECOMMENDATION!!
By Jill M. V.
Response from Pawrade· Jul 6, 2023
Hey Jill, Thank you so much for the wonderful and very detailed review. We are sure that lots of folks will find it very helpful in making a decision to get a pup online. We really do put in all the work to make the adoption process as smooth and stress free as possible. We are so pleased to hear that all went so well for you and wish you the best for many wonderful days to come with your new best buddy!
Everyone I talked to was very helpful and this was an enjoyable experience.
By Pam B.
Response from Pawrade· Jul 6, 2023
Hey Pam, Thank you so much for the kind words. We are so pleased to hear that we were able to do such a fine job in helping you to adopt the perfect pup for you. Best wishes for many fun filled days to come.
Easy transaction. Good communication. Wonderful process.
By Rebecca H.
Response from Pawrade· Jul 6, 2023
Hey Rebecca, We are so pleased to hear that all went so well for you. We really do try so hard to make the process as smooth and stress free as possible. Thank you for the kind words and thank you for choosing Pawrade.
they made the purchase of my little fur baby easy, but made sure that i was who i told them i was , they are very caring of their pets.that means a lot.
By laverne E.
Response from Pawrade· Jul 6, 2023
Hey Laverne, Thank you so much for the kind words. We are so happy that you chose and trusted Pawrade. We also appreciate that you understand our process to make sure the transaction is safe and secure for everyone. Best wishes to you and your fur baby for many amazing days to come.
Professional, very thorough process, answer your questions and do a followup phone call to see how you and your new furbaby are doing and if you have any questions, etc. Made a scary process not scary. Definitely legit!
By Loree M.
Response from Pawrade· Jul 6, 2023
Hey Loree, we certainly know that getting a new pup online can be scary. Especially with all the shady operators out there. No worries here at Pawrade. We make sure all is sefe and secure. Thank you for the kind words and thank you for choosing Pawrade.
Each Pawrade person was genuinely concerned that we find the best dog for us. And we found the perfect puppy. Smart, playfully, and healthy.
By Jenny J.
Response from Pawrade· Jul 6, 2023
Hey Jenny, We do try our best to match our clients with the perfect pup for them. We want to be sure that all our wonderful pups go to an amazing new home with an amazing new family. Thank you so much for the kind words and thank youfor choosing and trusting Pawrade.
