PawradeReviews of pawrade.com

Response from Pawrade· Jan 9, 2024

Hey Peter, we are so happy to hear that all went so well for you and Liam. That really is our goal here at Pawrade. Best wishes for many fun filled adventures ahead with your new best buddy.

Response from Pawrade· Jan 9, 2024

Hey Gerard, Thank you so much for the wonderful endorsement. It makes all of our hard work so worthwhile! Best wishes to you and your new best buddy!

Response from Pawrade· Jan 9, 2024

Hey Jack, thank you so much for the wonderful review. We really do try so hard to make the process seamless for our clients. Best wishes for many fun filled adventures to come.

Response from Pawrade· Jan 9, 2024

Hey Pamela, We are so happy to hear that you are so happy and that all went so well for you and your new furry family member. Thank you for choosing Pawrade and best wishes for many fun filled days to come.

Response from Pawrade· Jan 9, 2024

Hey Kim, we know that getting a new pup online can cause folks a bit of anxiety. We also know that communication is key and we do all we can to keep our clients up to date every step of the way. Thank you for trusting Pawrade and best wishes.

Response from Pawrade· Jan 9, 2024

Hey Deb, Thank you so much for the kind words. And thank you for trusting Pawrade. Best wishes form many wonderful days to come with your new best buddy.

Response from Pawrade· Jan 11, 2024

Jarrod, we are very sorry that one of your pups became ill after delivery. But you are leaving out all of the relevant facts. Your characterization of the events is not fair or accurate. You actually purchased two pups that are littermates. Before delivery they went to a USDA licensed vet for a head to toe exam. Unfortunately the pups did test positive for Giardia, a parasite that is very common in pups and easily treated with a 5 day course of medicine. We immediately notified you of this and advised that the pups delivery would have to be delayed as we do not ever knowingly send out a pup with any health concerns. Understandably you were very eager to get the pups before Christmas and requested to take delivery of the pups anyway. At your insistence we agreed to allow the pups to be delivered but that you would assume any and all responsibility for any issues or costs related to the Giardia. It was very clear that you would be waiving any Health Guarantee coverage related to this issue. We generated a "Preexisting Condition" form to document this and you signed it willingly and with full knowledge. We never told you to "read the fine print". There is no fine print. It is a very simple one page document written in layman's terms so that all is clear and easy to understand.

Response from Pawrade· Jan 9, 2024

Hey Alex, Thank you so much for the very detailed and wonderful review. We are sure that anyone who is trying to decide where to get their new furry family member will find it very helpful. We really do try so hard to make the process safe, secure and seamless for our clients and our awesome breeders as well. Best wishes to you and your new furry family memeber for many amazing adventures to come!