PawradeReviews of pawrade.com

186 Seven Farms Dr #249, Charleston, South Carolina

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The Fair Hearing score

4.7/ 5

Excellent

7,080 reviews

Pawrade4.7Excellent

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Pawrade

At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.

Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.

Also known as: pawrade.com
Website: pawrade.com
Category: Pet Services
Location: Charleston, South Carolina
Listed on The Fair Hearing: 2026

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Pawrade reviews

7,080 approved reviews, newest moderated first

Jul 10, 2024
Amazing Service
Communication was amazing throughout the whole process!! I had never used a service like this and was very skeptical, but everyone was helpful from the initial contact to the guys that knocked on my door with my precious cargo!
By Lauri
Response from Pawrade· Jul 11, 2024
Hey Lauri, We know that getting a new pup online can cause folks some anxiety. And we know communication is key. We do all we can to keep our clients fully informed every step of the way. Thank you for trusting Pawrade and best wishes.
Jul 10, 2024
This was a great experience
This was a great experience. Very helpful people and made the process very easy.
By Destiney A.
Response from Pawrade· Jul 15, 2024
Hey Destiney, short and sweet and we will take it. Thank you for choosing Pawrade and best wishes.
Jul 10, 2024
EVERYONE was amazing from the beginning…
EVERYONE was amazing from the beginning to the end. Could not be any happier with the service of Pawrade. I will highly recommend them to my family and friends.
By Nicole G.
Response from Pawrade· Jul 15, 2024
Hey Nicole, We are so happy to hear that all went so well for you and your new best buddy. Thank you for the kind words and thank you for choosing Pawrade. Best wishes.
Jul 10, 2024
Ordered a puppy at 6 weeks old
Ordered a puppy at 6 weeks old, she was available at 8 weeks and at 10 weeks we still do not have her. The delivery date has been extended and we will not be getting her until 11-12 weeks, however there is little to no information on an exact delivery date anymore. We begged for photos for weeks and finally got a very grainy photo of our much bigger puppy playing with the breeders young daughter. There was a one day holiday that they are blaming for the 2-3 week delay in her delivery. Doctors appointments were not made in a timely manner and customer service has no helpful information. This is not my first puppy from a breeder out of state, and overall our experience with Pawrade has been very poor and bizarre.
By Unsatisfied C.
Response from Pawrade· Jul 22, 2024
Hello, Once this review was posted we immediately asked you through Trustpilot to identify yourself but you refused to respond. That makes it impossible for us to address any concerns as we do not know who you are. We tried to review our pending deliveries but were not able to identify you that way either. Typically delivery happens in 7- 10 days after the pup turns 8 weeks which is when they may legally be adopted. We always do our best to make sure each pup gets to its new home as safely and efficiently as possible but if there was some issue for you we do sincerely apologize.
Jul 10, 2024
AVOID
Petpay Review: ⭐☆☆☆☆ The legal verbiage hides truths about "guarantees" and facts about how breeders operate. I would like to see full transparency from all groups involved. I would not recommend the pain these companies cause to anyone looking to adopt a puppy. Instead, I recommend only adopting from a breeder that you can visit and talk with persons who have adopted from them in the past.
By Jeff
Response from Pawrade· Jul 22, 2024
Jeff, clearly you have not been a customer. What you are writing here simply is not true and you are stating generalities based only on your personal opinion or beliefs. That's not very fair. We actually go to great lengths to ensure that our customers get a happy and healthy puppy from a quality breeder who we thoroughly vet. We also make sure this happens in a completely safe and secure transaction for everyone involved. No worries of scams here. Buying locally is a good idea if you can find the perfect pup for you in your area. But that frequently is not possible and that why thousands of folks have trusted us to help them as you can see by or thousands of 5 star reviews.
Jul 10, 2024
The whole process was amazing
The whole process was easy, professional, comforting and amazing. We can’t be happier and the team has been amazing from day one till delivery to our doorstep. Thank you all for being a big part of our lives and caring fir our fur babies ♥️
By Merhan K.
Response from Pawrade· Jul 15, 2024
Hey Merhan, We are so happy to hear that all went so well for you and your new best buddy. Thank you for the kind words and thank you for choosing Pawrade. Best wishes.
Jul 9, 2024
Everything about Pawrade was…
Everything about Pawrade was professional and easy. Only bump in the road was getting a set day to have puppy delivered. I had to move work days around last minute which was difficult. Despite this, excellent service. Great for both customers and the pups.
By Gretchen N.
Response from Pawrade· Jul 11, 2024
Hey Gretchen, Thank you so much for the kind words and thank you for trusting Pawrade. We do apologize for the bump. Getting a pup to its new home hundreds or thousands of mile away can be a dauting task. But everything we do is with the pups best interest in mind and unfortunately that can be a bit inconvenient at times for all us two leggers...LOL. We do greatly appreciate your patience ans undrstanding and best wishes to you and your new furry family member.
Jul 9, 2024
Very complete and ensures the breeder…
Very complete and ensures the breeder is reliable
By Ken L.
Response from Pawrade· Jul 15, 2024
Hey Ken, Thank you for the kind words and thank you for trusting Pawrade Best wishes for many fin filled days to come.

PawradeReviews of pawrade.com

Rating distribution

What customers rate

About Pawrade

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PawradeReviews of pawrade.com

Rating distribution

What customers rate

Pawrade reviews

Amazing Service

This was a great experience

EVERYONE was amazing from the beginning…

Ordered a puppy at 6 weeks old

AVOID

The whole process was amazing

Everything about Pawrade was…

Very complete and ensures the breeder…

About Pawrade

More in Pet Services

Premier Pet Transport

HealthySmiles Pet Dental

Pet Relocation International LLC

HonestPet

Pawrade reviews

Amazing Service

This was a great experience

EVERYONE was amazing from the beginning…

Ordered a puppy at 6 weeks old

AVOID

The whole process was amazing

Everything about Pawrade was…

Very complete and ensures the breeder…