PawradeReviews of pawrade.com

The “process” is complicated but it makes sense. The people involved know their place, and the puppies are better protected. Thanks to Tara for being so nice. My puppy is everything I could ever want!

First of all I want to commend the puppy concierge team. Tara, Holly and especially Emily. You were wonderful during the puppy purchase! Thank you! It was confusing how to enter a coupon. Maybe you should let people know they need to call with coupons. Thank you to Emily who gave me final direction how to activate insurance and when to make vet visit. Once I was turned over to the Travel department communication was very poor. I was never told the date of vet appointment and needed to pay travel arrangements weeks before travel was even scheduled. Finally Told vet visit was Friday. On Monday, when I asked, was told they were waiting for vet appointment to be reviewed? By Pawrade. Unacceptable that vet visit was Friday and on Tuesday I find out she was bitten by a litter mate. Also Vet visit must be done within 72 hours but no actual travel arrangements have been secured? Seems that the travel department has little to no information and/or control regarding puppy travel. And finally, why not work only with travel companies that offer GPS?

I had a great experience with Pawrade. I was skeptical at first as I’ve never used a third party to get a puppy. But as I read reviews and asked questions everything went wonderful from the first until the last message/communication. The staff there are knowledgeable and always answer within 24 hours or less. Next time I want a new puppy I would definitely use PAWRADE!!!

Thank you, Pawrade! We love our Yorkie Poo puppy Piccolo so much and he is the perfect addition to our family. His personality is exactly as described and even more sweet and affectionate. Emily and Amber have held my hand throughout the seamless process and were always so quick to respond. THANK YOU FOR EVERYTHING, PAWRADE!

Excellent service from beginning to end, including the delivery drivers. Would HIGHLY recommend and already have gotten friends and family to join and search for their next furry family member. Keep up the amazing work Pawrade! I almost believed it was too good to be true because everything went so smoothly:)

The experience was very good they delivered the dog in good health amd spirts I will be recommending Pawrade to others

Trustworthy and easy! I was concerned about finding a puppy online. Finding a trusted breeder with healthy animals was my biggest focus. Pawrade put me at ease immediately upon connecting with an agent. Consistent communication, puppy updates like medical and photos really changed my overall experience from anxiety to calm. I highly recommend Pawrade!! You will not be disappointed. Update: I'm so happy with my puppy selection. He has been home for 2-weeks and has been a joy to have. Full of life and so much energy. Just what we were looking for. Thank you again Pawrade! Awesome service from start to finish.

Great customer service, easy system, friendly people, a precious little puppy baby!