Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
We received our puppy yesterday, right on time, like they said. She was happy, clean and had a full belly. I would recommend them highly.
By Deb
Response from Pawrade· Aug 19, 2024
Hey Deb, thank you for choosing Pawrade. We are so happy to hear that we were able to do such a fine job in helping you to adopt your new best buddy. Best wishes.
Seeing my fur baby was the best experience . I appreciate pawrade because without them I would not have came into contact with my breeder and my new fur baby . She is everything I ever expected .
By Chelsea S.
Response from Pawrade· Aug 19, 2024
Hey Chelsea, We are so happy to hear that all went so well for you and your new furry family member. Thank you for trusting Pawrade and best wishes.
Just receiving my puppy in my hands, of course I was so leery with all the freakin scammers out there, I did have to wait but that is because he had an issue with his fecal check, so they did not want to send him until he was healthy enough to travel to me, they are legit, and they are wonderful, everyone involved. I did get the most cutest, adorable Shih Tzu ever!!!
By Leslie P.
Response from Pawrade· Aug 19, 2024
Hey Leslie, we certainly do know that getting a new pup online can cause folks some anxiety. Sadly there are plenty of shady operators out there. But no worries at Pawrade. Thank you for trusting us and best wishes!
This is by far the best way to cast a national search for the perfect pet and thrn endure, safe, thorough and super friendly service throughout the process of getting your new friend home!! Highly recommended!!
By Ted
Response from Pawrade· Aug 19, 2024
Hey Ted, thank you for the kind words. And thank you for choosing Pawrade. Best wishes for many amazing days to come with your new furry family member.
We just received our precious frenchie 2 days ago! He is a beautiful, healthy pup and we’ve already received comments from the vet and others on the quality of breeding and high level of veterinary care he has received. The communication and level of knowledge from PetPay was top notch. I just wish the Pawrade operators demonstrated the same level of knowledge and customer service. Had a bad experience with an uncaring operator quoting me the contract I signed, canceling my reservation without my consent, and demonstrating little regard for my concerns about the health of the puppy. Finally got in touch with someone at Petpay that was able to ease my concerns but it left a bad taste in my mouth regarding Pawrade’s corporate policies and is the reason why I am wary of using Pawrade again in the future.
By Jenee K.
Response from Pawrade· Aug 19, 2024
Hey Jenee, We are so happy to hear that we were able to help you adopt your awesome new furry family member. We do apologize for any lapses in effective communication and we will be looking into what may have occurred so that we can make and adjustments or changes to ensure it does not happen again. Thank you for your honest feedback and thank you for trusting Pawrade.
I was not familiar with this site and was hesitant to use but when I found exactly what I’ve been looking for, I took a chance. The staff was friendly, knowledgeable and professional. Within a week we had our new baby and she’s amazing. So thankful we found Pawrade!
By MANESHA H.
Response from Pawrade· Aug 19, 2024
Hey Manesha, We are so happy to hear that all went so well for you and your new furry family member. Thank you for trusting Pawrade and best wishes.
I had a great experience with Pawrade, they keep in constant contact with me, and worked with me with my schedule. The transport team also did a great job, and worked with me, because I had a family emergency. A great experience all around. Thank you very much.
By Edgar M.
Response from Pawrade· Aug 19, 2024
Hey Edgar, thank you for choosing Pawrade. We are so happy to hear that we were able to do such a fine job in helping you to adopt your new best buddy. Best wishes.
I cannot say enough good things about Pawrade! The whole experience was wonderful. We love our new puppy so much! She was delivered happy and healthy and social. I highly recommend Pawrade to get your perfect puppy like our Leela.
By Joan K.
Response from Pawrade· Aug 19, 2024
Hey Joan, We are so happy to hear that all went so smoothly and that your new furry family member arrived without a hitch. Thank you for trusting Pawrade and best wishes.
