Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
End end to end my experience with Pawrade was very positive. Excellent communication, no surprises, no delays. Our new puppy arrived safely, happy, healthy and he has a great personality, we couldn't be happier.
By Kimberly T.
Response from Pawrade· Aug 26, 2024
Hey Kimberly, Thank you so much for the kind words and thank you for trusting Pawrade. Best wishes for many fun filled days to come with your new best buddy!
2 excellent transactions both puppies are doing well and a pleasure .. the experience from beginning to end has been impeccable..
By Robert W.
Response from Pawrade· Aug 19, 2024
Hey Robert, We are so happy to hear that all went so well for you and your new furry family members. Thank you for trusting Pawrade and best wishes.
The company was very in formative from beginning to the end of the process.
By Denita
Response from Pawrade· Aug 19, 2024
Hey Denita, we know getting a pup online can cause some anxiety. But no worries at Pawrade. Thank you for trusting us and best wishes.
Just great support... East Coast to West Coast 4 hour flight. GREAT. Puppy was fine.
By scott S.
Response from Pawrade· Aug 19, 2024
Hey Scott, We are so happy to hear that all went so well. That is what we work so hard for. Thank you for trusting Pawrade and best wishes.
What a wonderful experience with Pawrade. Dusty made the 3 day trip to us as planned and arrived perfect. Everyone was so nice and easy to work with. All communication was great and we are so happy with our new family member. Thank you all. ❤️
By Tnomas C.
Response from Pawrade· Aug 19, 2024
Hey Thomas, We are so happy to hear that all went so well for you and your new furry family member. Thank you for trusting Pawrade and best wishes.
The process was easy and they really made sure everything was legal. I got my dog in a timely way and she is the greatest.
By Theresa S.
Response from Pawrade· Aug 19, 2024
Hey Theresa, thank you for the kind words. And thank you for choosing Pawrade. Best wishes for many amazing days to come with your new furry family member.
I bought my adorable puppy from Pawrade and She’s American Bully her name is Sunfyre and she’s has a beautiful lilac And Merle color her delivery was right on time and informed and I was constantly updated with all updated regarding my puppies arrival and when to expect her to arrive and she came with all adversed her papers and ownership paper work and medical history to update my vets in my city! Sunfrye has been so fantastic she’s wakes me up with attacks of bite bites and kisses 😘 she loved to follow her mom everywhere my passenger princess 👑 and she loves to sleep with me I woke up this morning with her laying on her back and her head on my neck she melted my heart ❤️ and recovering from the loss of my Pitbull Booka who passed away due to her brain and old age and friends all suggest a new puppy to heal with and I can say Sunfrye has been so supportive and understanding of my pain she intuitively knows my heart and in her eyes I can see she knows my loss 5 stars and I’m so blessed 🥹 to has a new addition to my family
By Mella's “MellaGamingTv” V.
Response from Pawrade· Aug 19, 2024
Hey Mella, Thank you so much for the wonderful review. We are so sorry to here about Booka. But we are so happy that we were able to help you find an amazing new best buddy. Best wishes for many amazing adventures to come!
The process was simple, and responded to answering my questions within 24 hrs or less prior to moving forward. Only downfall was arrival time. Even though there was a slight issue over air travel due to weather temps not meeting criteria. Which I did gladly okayed for ground transport, if air travel wasn't possible. Instead of one of the reps providing updates. I had to ask for an update on ETA at 3 weeks post transaction. From that point it took about two days to receive our puppy. Puppy transport team were kind and provided updates, ETA. On arrival sample meals of current brand of puppy food, document records and handed our cute puppy over. Followed the process in vet wellness check up, nutrical 3 times daily. So far everything with our puppy been great. She is super energetic, eats her meals well, and continues to work on her potty training. The MetLife insurance number took about 3 attempts to actually speak to a human. Other than that, the puppy we received was just as described only a tad few weeks older. No other complaints. I docked one star just because communication could of been better post transaction. Other than that, no other complaints.
By Susana
Response from Pawrade· Aug 19, 2024
Hey Susana, Thank you so much for the very thorough and honest review. We greatly appreciate all feedback so that we can continue to make adjustments to improve our customer service. Ultimately we are so happy that we were able to help you adopt the perfect pup for you with no worries about all the shady operators out there. Best wishes for many amazing days to come
