Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
Communication was fantastic! I knew everything that was to occur, step by step. I am extremely pleased how things went.
By Ramona W.
Response from Pawrade· Nov 15, 2024
Hey Ramona, We are so happy to hear that all went so well for you and your new furry family member. Thank you for the kind words and thank you for choosing Pawrade!
Leo arrived healthy and happy. I would have preferred more communication as to an arrival date. It was stressful to rearrange last minute to make sure I was home.
By Amy M.
Response from Pawrade· Nov 13, 2024
Hey Amy, We are so happy that you chose Pawrade to help you adopt the perfect pup for you. Our travel team works so hard to get your new pup home to you as safely and efficiently as possible. We do apologize for any speedbumps that may have occurred. Best wishes for many fun filled days to come.
The transportation gentlemen were very polite and professional. The updates on my puppy was very helpful.
By Florence W.
Response from Pawrade· Nov 19, 2024
Hey Florence, Thank you for the kind words and thank you for trusting Pawrade. Best wishes for many fun filled days to come with your new furry family member.
My experience was wonderful with Pawrade and I highly recommend it to anyone that’s on the fence getting a puppy through an online service. I was on the site for a few weeks, looking at various puppies and when I reached out to ask questions, I got a quick response. Once we picked a puppy, I had direct access to coordinator and she was very helpful. We received updated pictures of her until she came to our home. She’s very healthy and our vet is very impressed with her. She is definitely not overbred and was well taken care of by the transportation service. The only critique I have is they do not offer any pictures of the parents with the puppies so it’s hard to know if the pictures you are seeing are truly the parents.
By Allison K.
Response from Pawrade· Nov 19, 2024
Hey Allison, Thank you so much for the wonderful and detailed review. We are so happy to hear that all went so well for you and your new furbaby. Best wishes for many fun filled days to come.
Everything went well with all the transactions, transportation, and delivery. There are only two issues to mention. One was the $70.00 charge for all transactions. There were three and our discounts were absorbed by these charges that we were unaware of. Also, the puppy has the parasite Giardia as per my vet visit. She was supposed to be evaluated by Pawrade before her transport.
By Barbara H.
Response from Pawrade· Nov 5, 2024
Hey Barbara, thank you for choosing Pawrade. There is a security and adoption fee that is clearly disclosed on the puppy listing and again at checkout. We are very upfront about all the costs. We are sorry to hear that your pup has Giardia. This is a very common parasite in pups that can flare up due to the stresses of travel and is easily treated. It doesn't happen very often but this is also something that we are very upfront about and make all of our clients aware to watch for this possibility and how to best respond. Giardia is also covered by your 3 year PetPay helath guarantee as well as the 30 days of complimentary Metlife insurance we provide. Please be sure to send all your vet documents to [email protected] so that we can get you taken care of.
They were very professional. They sent me pic of my pup getting vet checked and supplied me with GPS and location of pup. I highly recommend Shelly Cooper
By Shelly C.
Response from Pawrade· Nov 15, 2024
Hey Shelley, We are so happy to hear that all went so well for you and your new furry family member. Thank you for the kind words and thank you for choosing Pawrade!
Great experience. We love our girl!!! Delivery folks need to work on communication but otherwise good!
By Sisi
Response from Pawrade· Nov 5, 2024
Hey Sisi, thank you for chooing Pawrade and allowing us to help you adopt the perfect pup for you. We do apologize if there was any lapse in communication. Our crews focus on the road and caring for the pups and will respind as soon as they safely can. Best wishes for many adventures to come with your new furry family member.
They made it easy to buy I had no problem I had to wait three weeks cause my dog wasn’t ready. He was only five weeks when I bought it, but they stayed in contact the whole time. I would definitely buy again from them.
By Troy H.
Response from Pawrade· Nov 5, 2024
Hey Troy, thank you for choosing Pawrade. It is true that pups have to be 8 weeks before thay can travel to their new forever home. Thank you for your patience as well. We know how exciting it is getting a new best buddy.
