Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
Awesome service and well priced. From beginning to end we were all informed and communication was spot on. Delivery guys were so nice and took great care of our puppy. Highly recommend
By Kim J.
Response from Pawrade· Jan 20, 2025
Hey Kim, we are so happy to hear that all went so well for you and your new furbaby. We really do try so hard to make the process as smooth and stress free as possible. Thank you for trusting Pawrade and best wishes.
Very organized and always worked with friendly people
By James M.
Response from Pawrade· Jan 20, 2025
Hey James, short and sweet and we will take it. Thank you for trusting Pawrade and best wishes.
We are a Dog Breeder. We have been with them for a couple years and are leaving. There internal departments do not communicate well together and when Morgan had anything to do with selling our puppy it would often mess up and communication was not good. The last time I talked on the phone she hung up on me. We have had better success other avenues with less stress.
By Daniel G.
Response from Pawrade· Jan 20, 2025
Daniel, It is true that you chose to leave our program but you have left out a lot of important details. The facts are that one of your pups was traveling by a flight nanny. The airline refused to allow the Nanny to board with your pup because the pup was being extremely vocal. The Nanny, who is a very experienced professional made every effort to calm the pup but was not successful. The reality is that there is no one to blame here. Not even the pup. We can certainly understand the stress the pup may have felt and their reaction. In your conversation with Morgan, your travel rep, you became very upset, trying to place blame, and began to insult the Nanny in a manner that was very offensive and I suspect bigoted. At this point Morgan told you she would continue to work to find a solution and politley ended the call. Please remember this call is recorded and I have reviewed the full call.
As I've mentioned before Cooper is my 2nd puppy that I've purchased through ya'll and it's been a great experience. Thank you again for everything ❤️ The only thing is that my son purchased a puppy through ya'll and I wasn't able to get the referral for it.
By Annette D.
Response from Pawrade· Jan 20, 2025
Hey Annette, thank you so much for the kind words. And thank you so much for returning to Pawrade for another wonderful furry family member. Best wishes for many amazing days to come.
Pawrade is A1. From the first communication to the delivery of my puppy, Pawrade was first class! Prompt answers to my questions and requests. Very nice folks to work with.
By Virginia T.
Response from Pawrade· Jan 20, 2025
Hey Virginia, Thank you for trusting Pawrade and thank you for the kind words as well. Best wishes for many fun adventures to come.
Dealing with parade made finding and buying my puppy very easy and not stressful. There are many shady pet placement operations out there but this is not one of them. I am very happy with my pup and he is happily integrating into his new home.
By Self
Response from Pawrade· Jan 20, 2025
Thank you for the kind words and thank you for choosing Pawrade. Best wishes for many fun filled days to come with your new best buddy!
The initial purchase and paperwork went smoothly for our two puppies. It took a while to establish ground transportation pick up date from the breeder. Comms could have been better in that regard. However, it was a good process.
By Doug
Response from Pawrade· Jan 20, 2025
Hey Doug, thank you for the kind words and thank youfor choosing Pawrade. We so apologize for any lapses in communication. Best wishes for many fun filled days to come.
The customer service team at Pawrade truly made the puppy purchasing experience the easiest thing ive ever purchased. I would recommend Pawrade to anyone that is reading this!!
By Josh
Response from Pawrade· Jan 20, 2025
Hey Josh, we are so happy to hear that all went so well for you and your new furbaby. We really do try so hard to make the process as smooth and stress free as possible. Thank you for trusting Pawrade and best wishes.
