Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
This was the perfect experience for me. Pawrade took all the guess work out of the whole process. They certify the breeders, and transportation. The communication was great, I always knew what to expect. My puppy arrived safely and I couldn’t be happier. Thank you Pawrade!
By Judy
Response from Pawrade· Mar 7, 2025
Hey Judy, We are so happy to hear that you are so happy! Thank you for choosing Pawrade and best wishes.
Everyone was helpful and helped facilitate a call with breeder to answer questions I had. Also, the transport company, Wags on Wheels was very good.
By Brenda W.
Response from Pawrade· Mar 7, 2025
Hey Brenda, Thank you for the kind words and thank you for trusting Pawrade. Best wishes to you and your new furry family member.
Very good communication & Service. Very helpful. Some of the breeders, not so much. Thank you for delivering my puppy safe and sound 🙏🏼 Jeff Mullins
By Jeff M.
Response from Pawrade· Mar 7, 2025
Hey Jeff, thank you for chooisng Pawrade. We are happy to hear that we were able to help you adopt the perfect pup for you. Best wishes.
A wonderful experience from start to finish! We definitely will be coming back to Pawrade when we are ready for another pup! Thank you again!
By Amy
Response from Pawrade· Mar 7, 2025
Hey Amy, thank you for the kind words and thank you for trusting Pawrade. We are so happy to hear all went so well for you and your new furbaby and cint wait to help you again when you are ready to grow your furry family. Best wishes for many amazing days to come.
We are currently in the process of working with pawrade and it has been an absolute nightmare. We purchased the puppy at 13 weeks old on a Sunday. We were told he would have his head to tail vet visit on Friday and we were told we would pick him up the following Tuesday. There was zero communication around the time we could pick him up and had not heard anything by the following Sunday. We followed up again on Sunday only to learn that the puppy's ear had been scratched by his litter mate and could no longer be picked up as planned. The puppy will need to get re-checked but there is no date for that yet nor is there a date for when we can pick him up again. We called again today (original day we were supposed to get him) and still have no answers. The communication has been pitiful and led solely by us constantly calling and messaging. We have no proof of the incident, when it happened, if he is okay..NOTHING. There is no urgency to get the puppy to us and we are missing valuable time as he is now 15 weeks old and we have no clue when we will get him. The only urgency this company has is to get their money, which they take in full and provide awful service thereafter.
By Jenna B.
Response from Pawrade· Mar 24, 2025
Jenna, we are sorry that this did not go as smoothly as usual. It is true that the pup did get an injury to its ear while romping with the other pups. And we are sorry that we did not communicate the details to you as quickly as we possibly could have. We were trying to get all the details so that we could address the situation for you completely. We offered you a couple of options considering the pups issue, you chose one, and the pup has since been delivered to you as promised. Like any business we do sometimes hit some speedbumps but we make an honest effort to make it right.
This was the best experience for getting a new member of the family. The whole team worked together to make sure the puppy was healthy and happy through his whole day with his mother and now with us I would recommend buying a puppy from this company. They are wonderful. Their dogs come first.
By Renee S.
Response from Pawrade· Mar 7, 2025
Hey Renee, We are so happy to hear that you are so happy! Thank you for choosing Pawrade and best wishes.
Puppy was everything it was advertised to be. From the consistent communication to the delivery. Extremely Happy. Puppy was in great condition when he arrived. Would go through this site again. Breeder was awesome with pictures and paperwork.
By Daniel
Response from Pawrade· Mar 7, 2025
Hey Daniel, thank you so much for the wonderful review. We are so happy to hear that all went so well for you and your new furry family member. Best wishes to you and your new best buddy.
Received answers to questions almost immediately. They even sent me an updated picture a week into the process. It was so easy and very exciting.
By hgkaduson
Response from Pawrade· Mar 7, 2025
Thank you for the kind words and thank you for trusting Pawrade. We know when folks get a pup online that communication is key and we do our best to keep our clients fully updated every step of the way. Best wishes to you and your new best buddy.
